After-Care Case Manager II - Graduate Care

Seattle's Union Gospel Mission•Seattle, WA

12d

About The Position

The After-Care Case Manager II works with recovery program teams to support guests as they transition from a program toward self-sufficiency in the community. The role builds relationships with graduating guests and establishes ongoing support through Graduate Care and the Transitional Living Program. It supports graduates in pursuing two-year success measures related to employment, housing, recovery, church, and community, and also provides support after the two-year period through events and upon request. The position is scheduled Monday through Friday, 7:00 a.m. to 3:30 p.m. (flexible), with a target starting pay of $27.42 per hour. The role requires an associate degree, or a combination of education and four years of relatable experience. Three years of social services or rescue mission experience, including one year in a Case Manager role, is preferred. The employee must acknowledge and sign the Mission’s Statement of Faith. The position is subject to a pre-employment criminal background check and requires passing a four-panel drug screen.

Requirements

Acknowledge and sign the Mission’s Statement of Faith.
Associate degree required; a combination of education and four years of relatable experience may be substituted.
Proficiency in Microsoft Office Suite.
Subject to a pre-employment criminal background check.
Must be able to pass a four-panel drug screen.

Nice To Haves

Three years of experience working in a social services or rescue mission setting, with at least one year in a Case Manager role.
Valid Washington State Driver’s License and ability to meet the Mission’s driver criteria, including a clean driving record, no current suspensions or revocations, and being at least 21 years of age.

Responsibilities

Case-manage postgraduates, with a focus on the two years after program completion.
Track two-year success measures by connecting with graduates and entering data in the tracking system.
Case-manage graduates after the two-year period through events and upon request.
Case-manage guests in the Transitional Living Program.
Help coordinate and facilitate support groups, Bible studies, addiction recovery curriculum, and classes.
Develop housing stability plans with guests and outside housing resources as needed.
Work with a Relationship Manager to create partnerships with social service organizations that assist guests with employment, housing, recovery, church, and community.
Provide support throughout the two-year transition in areas including employment, housing, recovery, church, and community.
Help facilitate and organize community events and recovery support groups for guests and alumni.
Create data and narrative program reports about guest outcomes and program successes.
Drive company vehicles for client transportation and other work-related activities.
Provide crisis intervention information and referral help, including welfare checks at guest residences.
Develop and maintain ongoing guest files.
Provide guest urinalysis according to program guidelines.
Assist with training new staff and provide training to other team members.
Participate in organizational meetings, training, and initiatives as required.
Perform other duties assigned to support the Mission’s success.
Maintain an active personal relationship with Jesus Christ and a consistent witness for Him; uphold the Mission and team in prayer; participate in team devotions as schedule permits; and demonstrate conduct aligned with the Mission’s Statement of Faith, Standard of Conduct, policies, and expectations.
Represent Jesus Christ effectively to Mission teams, volunteers, guests, and homeless neighbors.

Benefits

Medical, dental, and vision coverage.
Basic life plan, 100% company paid.
Voluntary life, AD&D, disability, accident, and critical illness insurance products.
EAP and 24/7 virtual mental health support, 100% company paid.
Four weeks of accrued paid vacation.
Accrued paid sick time.
10 paid holidays and one floating holiday.
Personal day and birthday holiday.
Retirement benefits with company match.
Continuing education reimbursement program.