Affordable Housing Specialist - Multi-Family Property Management This is 4 – 5 month contract position

UDR Careers•Newport Beach, CA

5d•Onsite

About The Position

UDR, Inc. is seeking an Affordable Housing Specialist to join their operations team in Southern, CA. This role supports multiple properties and offices, operating out of the Eight 80 apartment community in Newport Beach, CA. This is a 4-5 month contract position focused on maintaining compliance, monitoring, and management of Affordable Housing Programs. Key responsibilities include processing new applicants, renewals, managing waitlists, and ensuring adherence to local and state regulations for assigned properties.

Requirements

Experience in residential properties, property management, or related business operation is required.
Experience working with federal housing programs, financial eligibility determination, and other affordable housing programs.
Administrative experience.
Section 8 experience.
Bachelor’s degree and equivalent experience preferred.

Nice To Haves

OneSite software experience is a plus.

Responsibilities

Maintain up-to-date knowledge on all Affordable Housing Program regulations.
Update application renewal and affordable unit leasing documentation as necessary.
Process applications for Affordable Housing and Section 8 applicants, including credit and resident certification.
Approve qualified applications.
Maintain participant files to ensure completeness of required documentation and verifications.
Educate and advise residents regarding program issues.
Conduct program orientations for participants as needed.
Keep up to date on affordable housing policy changes and confirm community compliance with local and state rules and regulations.
Work with monitoring agents and program administrators to ensure rents and income levels are set at maximum allowable levels.
Review utility allowance schedules to confirm company compliance and recognition of greatest possible net rents.
Provide superior customer service to internal and external customers.
Prepare and confirm required data entry to update month-end reporting.
Investigate and take appropriate action for fraud, unreported income, etc., ensuring actions are correct and timely.
Provide backup to sales as needed to assist and interact with prospects by answering questions, lease terms, and the local area.
Provide assistance for the community(s) as needed with reports and tasks associated with community operations and actions to ensure compliance with all applicable laws and company policies.
Provide assistance to Business Manager team to diligently collect rent, utility payments, and fees to reduce delinquency and bad debt write-offs.
Perform administrative tasks associated with site operations, including accounting and financial reporting, reconciling resident accounts, and performing other clerical tasks as needed.
Assist with resident communication as needed.
Assist other communities, as necessary or as requested.
Create, update, and conduct periodic Affordable Housing Program training for UDR associates.
Complete internal training for market-rate: One-Site – Navigation and Prospects, move-ins and rent, and move-outs.
Complete internal training for affordable housing: One-Site – Navigation of Receipts and Waitlists, Certifications and Charges.
Perform other duties as assigned or as necessary.

Benefits

Company matched 401(k)
Vacation and personal time (up to 10 vacation days, 6 sick days, 4 personal days, and 2 floating holidays per year)
Company observed holidays
Discounts to live in our best-in-class communities
Tuition reimbursement
Company sponsored events
Community service days
Medical, Dental, Vision Plans
Medical Flexible Spending Account
Dependent Care Spending Account
Lifestyle Spending Account
Supplemental Term Life Insurance
Voluntary Cancer Insurance
Supplemental Short-Term Disability Insurance / AD&D Insurance
Voluntary Long Term Care Insurance
401(k) Plan with company match