Affordable Housing Specialist - Multi-Family Property Management

UDR - Opening Doors to your future•Newport Beach, CA

4d•$25 - $27•Onsite

About The Position

UDR, Inc. is seeking an Affordable Housing Specialist to join their operations team in Southern, CA. This role will support multiple properties and be based out of Eight 80, an apartment community in Newport Beach, CA. The Specialist will be responsible for maintaining compliance, monitoring, and management of Affordable Housing Programs, including processing new applicants, renewals, managing waitlists, and ensuring adherence to local and state regulations for assigned properties.

Requirements

Experience in residential properties, property management or related business operation is required
Experience working with federal housing programs, financial eligibility determination, other affordable housing programs
Administrative experience
Section 8 experience

Nice To Haves

OneSite software experience is a plus

Responsibilities

Maintain up-to-date knowledge on all Affordable Housing Program regulations
Update the application renewal and affordable unit leasing documentation as necessary
Process applications for Affordable Housing and Section 8 applicants including credit and resident certification
Approve qualified applications
Maintain participant files to ensure completeness of required documentation and verifications
Educate and advise residents regarding program issues
Conduct program orientations for participants as needed
Keep up to date on affordable housing policy changes and confirm that the community(s) follows local and state rules and regulations
Work with respective monitoring agents and program administrators to ensure that rents and income levels are being set at their maximum allowable levels
Review utility allowance schedules to confirm that the Company is in compliance and recognizing the greatest possible net rents
Provide superior customer service to internal and external customer
Prepare and confirm required data entry to update month-end reporting
Investigate and take appropriate action for fraud, unreported income, etc.
Ensure that actions taken are correct and timely
Provide backup to sales as needed to assist and interact with prospects by answering questions, lease terms, and the local area
Provide assistance for the community(s) as needed with reports and tasks associated with the operation of the community and actions to ensure compliance with all applicable laws and company policies
Provide assistance to Business Manager team to diligently collect rent, utility payments, and fees to reduce delinquency and bad debt write offs. And perform administrative tasks associated with site operations including, accounting and financial reporting, reconciling resident accounts, and performing other clerical tasks as needed
Assist with resident communication as needed
Assist other communities, as necessary or as requested
Create, update, and conduct periodic Affordable Housing Program training for UDR associates
Complete internal training for market-rate: One-Site – Navigation and Prospects, move-ins and rent, and move-outs
Complete internal training for affordable housing: One-Site – Navigation of Receipts and Waitlists, Certifications and Charges
Perform other duties as assigned or as necessary

Benefits

Medical, Dental, Vision Plans
Medical Flexible Spending Account
Dependent Care Spending Account
Lifestyle Spending Account
Supplemental Term Life Insurance
Voluntary Cancer Insurance
Supplemental Short-Term Disability Insurance / AD&D Insurance
Voluntary Long Term Care Insurance
401(k) Plan with company match
Company matched 401(k)
vacation and personal time (up to 10 vacation days, 6 sick days, 4 personal days, and 2 floating holidays per year)
company observed holidays
discounts to live in our best-in-class communities
tuition reimbursement
company sponsored events
community service days
annual President's Club held in Las Vegas