Affordable Housing Property Manager - Holiday, Lincoln Court, Harrison

Community Roots Housing•Seattle, WA

11d•$30 - $32

About The Position

Community Roots Housing is seeking an experienced property manager to oversee up to three apartment buildings, totaling 78 units, serving individuals and families who qualify for Section 8 or other affordable housing programs. The role covers leasing, income certifications, maintenance, rent collection, tenant relations, and enforcement of rules and lease provisions. The Property Manager collects and processes payments, handles delinquent payments and subsidy-account discrepancies, assists with annual budget preparation, adheres to the budget, and monitors building inventory. The role maintains tenant files, provides professional customer service, responds to complaints, coordinates property coverage, and completes HUD certifications within required timelines. It also oversees unit turns, building upkeep, preventative maintenance, inspections, and vendor services; manages applicant tours, applications, waitlists, and lease documents; maintains site security; manages staff; communicates with the Portfolio Manager; and participates in relevant community activities. The position operates in accordance with applicable Seattle and Washington State landlord-tenant requirements, Fair Housing law, and the ADA.

Requirements

High school diploma or GED.
One year of affordable property management experience.
Ability to speak, read, and write in standard business English.
Intermediate skill with Microsoft Office applications, including Word, Excel, and Outlook.
Ability to solve problems independently.
Demonstrated ability to meet deadlines.
Knowledge of and experience working with a diverse population.
Ability to walk stairs, climb ladders, and operate common cleaning tools.
Ability to follow instructions accurately and work with minimal supervision.
Ability to organize time efficiently, prioritize, and perform tasks independently.

Nice To Haves

Experience with tax credit, HUD Project Based Section 8, and other forms of affordable housing.
Two years of residential property management experience.
Experience with property management software, such as One Site RealPage.

Responsibilities

Collect and process payments, address delinquent payments in accordance with Washington State and Seattle landlord-tenant regulations, and resolve subsidy account discrepancies.
Assist the Portfolio Manager with annual budget preparation, adhere to the budget, and monitor building inventory and make necessary purchases.
Operate in accordance with Seattle and Washington State landlord-tenant law, Fair Housing law, and the ADA.
Maintain tenant files to company standards and provide professional customer service.
Resolve tenant complaints promptly and professionally.
Coordinate adequate premises coverage with onsite staff, the Portfolio Manager, and the CRH office.
Enforce rules and lease provisions and follow up with appropriate disciplinary actions for violations.
Complete annual and interim certifications within HUD timelines.
Manage unit turns to reduce vacancy loss.
Ensure interior and exterior common areas are clean, grounds are maintained, and repairs and maintenance are completed.
Implement the building’s preventative maintenance program.
Coordinate maintenance, inspections, and vendor services as needed.
Provide tours to prospective applicants, process leasing applications, and complete related paperwork.
Maintain the HUD waitlist or interest list in accordance with program requirements.
Sign and maintain lease-related documents with new residents.
Maintain site security.
Effectively manage staff.
Communicate regularly with the Portfolio Manager about property operations, issues, and suggested improvements.
Participate in community activities relevant to the building and CRH’s mission.