The Medical Support Specialist supports plasma center operations by determining donor eligibility to donate plasma, managing donor adverse events, reviewing laboratory test results, and notifying donors of unsuitable test results. The role works under the operational guidance of the Plasma Center Manager or Assistant Manager, and under the Center Physician’s management for medical issues. The specialist follows BioLife Medical Affairs guidance, is familiar with regulations governing plasma collection or manufacturing environments, and provides center-level environmental, health and safety (EHS) support. Responsibilities include conducting donor eligibility processes and examinations, evaluating donor reactions, following procedures for medical emergencies, referring medical or technical concerns to the Center Physician or Medical Affairs, supporting employee vaccination programs, and managing employee incidents. When authorized by EHS, the specialist may also serve as a Pandemic Coordinator and support investigations related to pandemic threats in the local community.
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Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED