Advisor, Supply Chain Solutions & Business Design

Mercedes-Benz USA•Atlanta, GA

About The Position

The role leads business design, systems transformation, and process improvement initiatives supporting Parts Logistics and Logistics Center Operations within SAP Paragon. It serves as the primary liaison among business stakeholders, IT, and global project teams, translating operational requirements into scalable system and process solutions. The advisor provides business design leadership for the global SAP S/4HANA transformation, drawing on knowledge of Paragon functionality, integrations, data flows, and Parts Logistics processes. The position evaluates current-state operations, identifies process gaps and dependencies, and helps define future-state solutions aligned with global standards and North American operational requirements. As a business lead throughout the transformation lifecycle, the advisor supports requirements definition, solution design, process alignment, testing, deployment, stabilization, training, and organizational change management. The role also advises Parts Logistics leadership, Logistics Center operations, and global transformation teams on business processes, system capabilities, operational impacts, and strategic improvement opportunities.

Requirements

Bachelor's degree from an accredited school, or equivalent work experience, with emphasis in Business Management, Computer/Information Science, Information Technology, or Project Management.
Minimum 3–7 years of progressive experience in Supply Chain, Parts Logistics, Logistics Operations, Business Process Design, Enterprise Systems, or related fields.
Minimum 5 years of SAP functional experience supporting logistics, inventory management, warehouse operations, transportation, order fulfillment, or supply chain processes.
Proven experience translating business requirements into scalable process and technology solutions.
Demonstrated success leading or supporting cross-functional projects, business process improvements, or enterprise transformation initiatives.
Experience partnering with business stakeholders, IT organizations, and external vendors to deliver strategic business outcomes.
Advanced knowledge of Parts Logistics, Logistics Center Operations, Inventory Management, Supply Chain Processes, Order Fulfillment, and Warehouse Operations.
Strong functional expertise in SAP ECC and the application of ERP solutions in logistics and supply chain environments.
Ability to evaluate current-state processes and develop future-state operating models supporting strategic business objectives.
Experience facilitating process design workshops, requirements gathering, solution evaluations, and stakeholder alignment activities.
Ability to bridge legacy systems, existing business processes, and future technology platforms in enterprise transformation initiatives.
Ability to identify process improvement opportunities, operational risks, and organizational impacts associated with system and process changes.
Experience in Traditional Project Management and Agile Methodologies.
Strong analytical thinking, problem-solving, and strategic decision-making capabilities; ability to assess impacts, dependencies, and risks and develop practical, scalable solutions.
Focus on operational excellence, customer service, and continuous improvement.
Adaptability, learning agility, openness to evolving technologies and processes, and ability to support organizational change.
Ability to challenge conventional thinking and influence future-state business design while respecting operational realities.

Nice To Haves

Experience supporting ERP modernization, SAP S/4HANA transformation, or large-scale enterprise implementation programs.
Automotive, aftersales, dealer operations, parts distribution, or logistics experience.
Understanding of SAP S/4HANA concepts, capabilities, and business process transformation methodologies.
Working knowledge of SAP Paragon and related Parts Logistics systems.

Responsibilities

Lead business process design, systems transformation, and continuous improvement initiatives for Parts Logistics and Logistics Center Operations.
Serve as business design lead for enterprise transformation initiatives, including SAP S/4HANA programs, aligning operational requirements, business objectives, and future-state technology solutions.
Use expertise in Paragon, SAP ECC, and Parts Logistics processes for current-state assessments, future-state design, and business transformation.
Partner with business stakeholders, Logistics Centers, IT teams, and global process owners to define requirements, evaluate solution alternatives, and develop scalable supply chain solutions.
Facilitate process design workshops, fit-gap analyses, and cross-functional discussions.
Assess business impacts, operational risks, system dependencies, and process gaps; recommend actions to support strategic decisions and project execution.
Drive business readiness, testing, deployment, stabilization, training, and organizational change management for business and technology initiatives.
Identify opportunities to improve operational performance through process standardization, automation, technology enablement, and continuous improvement.
Evaluate existing processes and recommend solutions to improve efficiency, service levels, scalability, and operational effectiveness.
Act as the primary liaison among Parts Logistics, Logistics Centers, IT, external vendors, and business partners to deliver strategic initiatives.
Support enterprise governance, business continuity planning, and operational readiness for critical supply chain systems and processes.
Develop and maintain business process documentation, functional requirements, operating procedures, and training materials.
Advise leadership with strategic insights, business impact assessments, and recommendations concerning supply chain systems and transformation initiatives.
Coordinate stakeholders, subject matter experts, and project teams to promote alignment, accountability, and successful execution.
Present project status, key decisions, risks, recommendations, and transformation updates to management and senior leadership.
Foster collaboration across business and technology organizations and promote innovation, continuous improvement, and operational excellence.