Advisor, Regional Services Product Line Management, Global Cloud Networking (GCN)
About The Position
The Advisor serves as the regional Services portfolio authority for account strategy, early opportunity shaping, and cross-functional commercial problem solving for Global Cloud Networking. The role develops practical commercial models quickly while maintaining clarity on scope, cost, margin, risk, delivery feasibility, and approval requirements. It translates changing customer and market conditions into portfolio actions, scalable constructs, and executive recommendations. The role works across account teams and a broad range of commercial, finance, legal, delivery, and product-line stakeholders to shape GCN account strategies and opportunities. It develops pricing, packaging, and business-case recommendations, supports strategic RFx and negotiation activity, and brings regional customer signals into global portfolio decisions. Successful custom approaches are turned into reusable models, guardrails, and portfolio improvements. Success is measured by Services growth, attach and commercial quality across priority GCN accounts; speed and quality of commercial decisions; stronger margin visibility, assumption discipline and risk management; reuse of successful constructs; and an effective regional voice in global portfolio decisions.
Requirements
- Bachelor’s degree in Engineering, Business Administration, Finance, or equivalent relevant experience.
- Typically 8 to 10 years of telecommunications services, product management, commercial management, pricing, presales, or account-strategy experience.
- Exceptional commercial and financial capability, including rapid development of P&Ls, pricing models, scenarios, and business cases.
- Ability to make structured recommendations with incomplete information and update them quickly as facts change.
- Broad Services-portfolio understanding and confidence working with technical, delivery, contractual, and executive stakeholders.
- Advanced Excel, analytical, facilitation, negotiation, and presentation skills.
Nice To Haves
- Experience with hyperscalers, neoscalers, global cloud networks, subsea, or large-scale data-center connectivity customers.
- Experience with non-standard commercial models, strategic deals, partner content, or multi-year transformations.
- Knowledge of Ciena product families, deployment methods, support models, and software-enabled services.
Responsibilities
- Maintain working command of the Services portfolio, delivery models, standard offers, custom pathways, pricing principles, and commercial dependencies.
- Partner with account teams, Sales, Service Sales, SEs, Commercial Management, Finance, Legal, delivery, GSSS/SQC, and functional SPLMs to shape GCN account strategies.
- Build scenario-based commercial models for new, ambiguous, or fast-evolving opportunities, including assumptions, sensitivity, margin, risk, and value logic.
- Create pricing and packaging recommendations when requirements are incomplete, documenting assumptions and decision points for rapid refinement.
- Coordinate cross-portfolio scopes and resolve ownership gaps across Implementation, Maintenance, Managed Services, Learning, advisory, software-enabled, and innovation offers.
- Support strategic RFx and negotiation activity with commercial narratives and defensible business cases.
- Capture GCN customer and regional signals and influence global roadmap, pricing, packaging, and enablement decisions.
- Convert successful custom approaches into reusable models, guardrails, and portfolio improvements.
Benefits
- Medical, dental, and vision plans.
- Participation in 401(k) in the USA and DCPP in Canada, with company matching.
- Employee Stock Purchase Program (ESPP).
- Employee Assistance Program (EAP).
- Company-paid holidays, paid sick leave, and vacation time.
- Paid Family Leave and other leaves of absence in accordance with applicable laws.
- Non-Sales employees may be eligible for a discretionary incentive bonus; Sales employees may be eligible for a sales commission.
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What This Job Offers
Job Type
Full-time
Career Level
Senior
