Advisor for Academic Success (73034)

WALSH UNIVERSITY•North Canton, OH

2d•Onsite

About The Position

The Advisor for Academic Success is an entry-level professional role that provides first- and second-year students with individualized support in academic curriculum knowledge, career, and academic guidance. This role requires collaboration with academic faculty and staff. Academic Advisors assist with students’ personal or social issues and encourage the use of other resources provided to students on campus.

Requirements

Must demonstrate an understanding the Walsh University Statement of Faith and a commitment to support the Mission, Vision, Values and Code of Ethical Conduct of Walsh University in accordance with Ex Corde Ecclesiae and the Catholic intellectual tradition.
Bachelor’s degree required.
Professional demeanor and ability to interact with charity towards students, staff, and faculty.
Positive attitude is a must.
Knowledge of Microsoft Office Suite.

Nice To Haves

Professional work experience in customer service, student development, or education is a preferred
Experience with Ellucian, Stellic, Salesforce or Slate is preferred.
Foundational Artificial Intelligence skills

Responsibilities

Provide academic and career advice to first- and second-year students on applicable course selections, academic and University policies and procedures.
Monitor student academic progress and regularly communicate with students regarding their academic progress.
Retain advising records and comply with FERPA regulations.
Provide semester overview of advising appointments including qualitative data on advising and produce reports as needed
Work directly with, as needed, faculty, division chairs/program directors and school deans.
Utilize electronic forms and technology to support students
Utilize higher education software to manage office tasks
Respond to emails in a professional and timely manner
Represent department at recruiting and orientation events
Represent department as needed for committees on campus
Other duties as assigned or required.