Academic Success Advisor (Retention)

Casper College•Casper, WY

3d•Onsite

About The Position

The Academic Success Advisor (retention emphasis) is responsible for the development and implementation of services and programming supporting students struggling to remain enrolled. This includes providing leadership and direction by collaborating with campus and community partners to deliver services that enhance the success potential of students who are struggling academically. The person in this role will also work closely with dual and concurrently enrolled students.

Requirements

Master’s degree in education, school or mental health counseling, social work, or other closely related fields, OR a Bachelor's degree plus two years of experience working in higher education, counseling, psychology, education, social work or other closely related fields
Ability to use active listening and sound judgment to help make decisions and find solutions to complex problems
Ability to work in a collaborative environment
Excellent communication skills and the ability to relate to various populations

Nice To Haves

Experience working with college students
Experience with case management
Experience working with disadvantaged populations
Experience with program planning and implementation

Responsibilities

Administer case management services to students struggling with academics and/or consistent attendance. This includes regular check-ins, monitoring progress, developing an action plan to improve success, and communicating with faculty/administration when appropriate.
Support the academic advising of dual and concurrent students as needed.
Provide retention support services including general studies advising, new student advising, and academic coaching.
Administer and oversee institutional retention management strategies in service of institutional strategic enrollment management efforts. This includes campus wide communications to staff and students.
Maintain accurate notes of students seen and duties performed; maintain appointment statistics and analyze data toward improvement of services and student outcomes.
Maintain knowledge of retention best practices including those impacting underserved student populations.
Collaborate with campus and community stakeholders including CC employees, nonprofits, and government organizations.
In collaboration with the Admissions, Student Success, Records, and Financial Aid, support new student orientation and other campus events.
Support and assist team members in the execution of prospective and current student programming or services.
Serve the broader mission of the college and Student Services by serving on campus committees and attending student events.