Academic Success Advisor, Senior, Undergraduate Advising

Arizona State University • Tempe, AZ

19h • Onsite

About The Position

The School for Engineering of Matter, Transport and Energy (SEMTE) within the Ira A. Fulton Schools of Engineering is seeking an Academic Success Advisor, Sr. to join the Undergraduate Advising team. This role provides individualized and group academic advising, as well as support for student recruitment, retention, and overall academic success. Under general supervision, the advisor will play a key role in promoting student persistence and timely degree completion in Aerospace, Chemical, Materials Science, and Mechanical Engineering programs. As a contributor to university wide student success initiatives, the advisor will employ a variety of in-person and online strategies to guide students in navigating their academic journey, ensuring progress toward graduation.

Requirements

• Bachelor's degree and five (5) years of experience appropriate to the area of assignment/field; OR, Any equivalent combination of experience and/or training from which comparable knowledge, skills and abilities have been achieved.
• Experience in college level academic advising, including both online and campus-based students.
• Experience in working with student populations.
• Experience in working in a fast paced and high-volume advising unit.
• Experience in using student information computer systems and degree audits (i.e., PeopleSoft/Oasis, DARS).
• Experience in thinking critically to solve problems independently and as part of a group.
• Demonstrated knowledge of current issues and theories in public and higher education and college advising.
• Experience in using Microsoft Office applications (Word, Excel, Access, PowerPoint, Outlook, Teams).
• Experience in using database programs (Analytics, Salesforce).
• Experience in assisting with special events.
• Experience in developing and maintaining effective professional working relationships.
• Evidence of effective communication skills.

Nice To Haves

• Evidence of a master’s degree in higher education or related area.

Responsibilities

• Provide individual and group academic advising to online and campus-based students that supports academic success, engagement, and timely progress to graduation.
• Support students to resolve challenges by having current knowledge and making appropriate referrals to ASU services including, but not limited to, Student Health, ASU Counseling Services and the Fulton Career Center.
• Provide administrative support related to student enrollment, registration, orientation, retention and degree completion while maintaining comprehensive and accurate student records using a variety of software and data sources.
• Organize and participate in ASU and FSE initiatives and efforts aimed at recruiting, engaging and retaining students.
• Consult with program chairs, faculty, colleagues and students to support SEMTE students to proceed efficiently through their curriculum and navigate setbacks.
• May participate in delivery of instruction for ASU 101, a student success course.
• May mentor other advisors or student leaders.
• Takes ownership of major projects, as assigned by leadership.

Benefits

• Activities are primarily performed in a regular, climate-controlled office setting subject to extended period of sitting.
• Use office equipment including a desktop computer.
• Lift up to 20 pounds.
• Communicate to perform essential duties.
• Work both independently and within a complex structured team.
• Normally receives no instructions on routine work and general instructions on new assignments with review of completed tasks.
• Exercise judgment within generally defined practices and policies in selecting methods and techniques for obtaining solutions.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior