Adventure Readiness Specialist - South San Francisco

Rivian • South San Francisco, CA

2d

About The Position

The Adventure Readiness Specialist is a seasonal-peak support role on Rivian’s Service team, helping maintain vehicle readiness and provide seamless owner care during periods of high delivery and service demand. The role offers hands-on development intended to prepare the employee for a future Service Technician position.

The position contributes across vehicle and site operations, service production support, and training and career development. Work includes receiving and preparing vehicles, assisting technicians with basic repairs under supervision, maintaining a safe and organized service center, and completing guided technical training. The role may also provide cross-functional support to other areas of the business while prioritizing technical training objectives.

Requirements

• High school diploma, GED, or other recognized high school equivalency credential is preferred.
• Strong desire to learn, high adaptability, and passion for hands-on work.
• Excellent communication and teamwork skills.
• At least 21 years old.
• Valid driver’s license with no driving-related suspensions or revocation within a 3–5 year period.
• Ability to work a flexible 40-hour week, which may include varied shifts, weekends, and holidays.
• Ability to perform physical tasks such as sitting, standing, walking, bending, kneeling, carrying, reaching, pushing, pulling, and lifting up to 50 pounds.
• Frequent use of hands to grasp and use tools, enter data, write communications, or call customers or internal partners.
• Ability to see, read, and interpret documents such as regulations, safety rules, operating and maintenance instructions, and schematics.
• Ability to interact with customers and their families, third-party affiliates, and suppliers at Rivian facilities, on mobile service routes, or at community outreach events.

Nice To Haves

• Previous technical experience, such as automotive repair, mechanical maintenance, or electrical work.
• Experience in an adjacent technical industry, such as aviation, HVAC, or manufacturing.

Responsibilities

• Receive, inspect, and process incoming vehicle inventory.
• Maintain vehicle quality and delivery readiness through washing, detailing, and charging.
• Manage vehicle logistics, including lot organization, vehicle shuttling, and secure key management.
• Maintain a clean, safe, and organized service center in accordance with 5S principles.
• Assist technicians with basic vehicle repairs, including Pre-Delivery Inspection tasks and Express Lane work.
• Learn to use basic hand tools and power tools safely under direct supervision.
• Maintain workshop tool and equipment readiness.
• Participate in the TRAIL program, including hands-on learning, technical training, and professional growth.
• Complete Rivian Learning Network modules.
• Receive mentorship and on-the-job training for the Service Technician role.
• Provide cross-functional support to other business areas as needed while prioritizing technical training objectives.

Benefits

• Paid vacation
• Paid sick leave
• Life insurance
• Medical insurance
• Dental insurance
• Vision insurance
• Short-term disability insurance
• Long-term disability insurance
• 401(k) Plan, subject to eligibility requirements
• Employee Stock Purchase Program, subject to eligibility requirements
• Annual performance bonus may be available

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED