Adventure Guest Representative & Photographer (2027 Season)
About The Position
This is a hybrid, seasonal position combining Adventure Guest Representative and Photographer duties. The season starts in March and runs through the end of October. Work takes place in the Adventure Center, the Photos building, and along the banks of the Nantahala River. Weekly hours fluctuate based on seasonal business demand, and the position requires a flexible schedule that includes weekends and holidays. As an Adventure Guest Representative, you will support guest activity check-in, reservations, payment processing, guest service, and retail and photo sales. As a Photographer, you will photograph NOC raft trips and private boaters running Nantahala Falls, adjust camera settings for changing weather, edit and archive photographs, and respond to guest inquiries about photos. NOC describes its work as offering opportunities in beautiful locations, skill development, and sharing a passion for active outdoor recreation. The position may include additional tasks as business needs change.
Requirements
- Proficiency navigating between programs such as Microsoft Edge, Outlook, the reservation system, and point-of-sale system.
- Ability to maintain professionalism, communicate superbly, and work with minimal supervision.
- Demonstrated decision-making and troubleshooting ability.
- Ability to multitask while remaining calm in a fast-paced, highly demanding work environment.
- Ability to work in variable and sometimes adverse weather conditions.
- Ability to sit or stand for long periods of time.
- Ability to lift at least 30 pounds.
- Comfort moving and walking on rocky terrain.
- Ability to take direction and also work independently.
- Willingness to work a flexible schedule, including weekends and holidays.
Nice To Haves
- Previous experience working with a full-frame mirrorless camera.
Responsibilities
- Use NOC's reservations and point-of-sale systems proficiently.
- Develop thorough familiarity with NOC's products and services.
- Maintain accurate register accounting.
- Assist with stocking and rotating retail inventory.
- Help guests with reservations, photo sales, and inquiries about NOC activities, lodging, retail, and restaurant hours.
- Photograph NOC rafts and private crafts as they run Nantahala Falls.
- Adjust camera settings to account for varying weather conditions.
- Edit incoming photos as needed to provide the best photos to guests.
- Maintain picture files and ensure they are archived daily.
- Respond to guest email and voicemail inquiries about photos they want or have purchased but have not received.
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What This Job Offers
Education Level
No Education Listed
