Adventure Guest Representative & Photographer (2027 Season)
About The Position
This is a hybrid seasonal position combining Adventure Guest Representative and Photographer responsibilities. The season begins in March and runs through the end of October. Work takes place in the Adventure Center, the Photos building, and along the banks of the Nantahala River. As an Adventure Guest Representative, the employee supports guest activity check-in, reservations, payment processing, guest service, and retail and photo sales. As a Photographer, the employee photographs NOC raft trips and private boaters running Nantahala Falls, edits and archives photos, and responds to guest inquiries about purchased or undelivered photos. Weekly hours fluctuate with seasonal business demand, and the position requires a flexible schedule that includes weekends and holidays. The role may also involve other tasks as business needs change.
Requirements
- Proficiency navigating between Microsoft Edge, Outlook, NOC's reservation system, and point-of-sale system.
- Professionalism and strong communication skills, with the ability to work with minimal supervision.
- Decision-making and troubleshooting ability.
- Ability to multitask while remaining calm in a fast-paced, highly demanding environment.
- Ability to work in variable and sometimes adverse weather conditions.
- Ability to sit or stand for long periods of time.
- Ability to lift at least 30 pounds.
- Comfort moving and walking on rocky terrain.
- Ability to take direction and work independently.
Nice To Haves
- Previous experience working with a full-frame mirrorless camera.
Responsibilities
- Use NOC's reservations and point-of-sale systems.
- Develop a thorough familiarity with NOC's products and services.
- Maintain accurate register accounting.
- Assist with stocking and rotating retail inventory.
- Help guests with reservations, photo sales, and questions about NOC activities, lodging, retail, and restaurant hours.
- Photograph NOC rafts and private crafts as they run Nantahala Falls.
- Adjust camera settings to accommodate varying weather conditions.
- Edit incoming photos as needed to provide guests with the best photos.
- Maintain and archive photo files each day.
- Respond by email and voicemail to guest questions about photos they want or have purchased but have not received.
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What This Job Offers
Education Level
No Education Listed
