Adventure Center Recreation Attendant

Trailborn Hotel Management LLC•Jackson, WY

5d•Onsite

About The Position

The Adventure Center Supervisor plays a key role in supporting the daily operations of the Adventure Center. This position works closely with the Adventure Center Manager to ensure smooth, efficient operations while delivering an exceptional guest experience. The Supervisor acts as a hands-on leader, maintaining organization, overseeing inventory and equipment, and serving as a primary face-to-face sales and guest engagement representative.

Requirements

Strong organizational skills and attention to detail
Excellent communication and guest service abilities
Ability to multitask and adapt in a fast-paced environment

Nice To Haves

Sales or hospitality experience preferred
Familiarity with outdoor recreation or local experiences is a plus

Responsibilities

Assist the Adventure Center Manager with all day-to-day duties to ensure seamless operations
Step in as needed to support all functions of the Adventure Center
Maintain a high standard of organization, cleanliness, and efficiency across all areas
Oversee and maintain the Adventure Center “back cage,” ensuring it remains organized, clean, and fully itemized
Conduct and document inventory checks at least once per week
Maintain a detailed and accurate inventory of all equipment and supplies
Ensure all necessary tour documentation is properly stocked, organized, and filed
Ensure required waivers, forms, and post-tour documentation are readily available, completed, and filed correctly
Monitor stock levels of all required paperwork and replenish as needed
Maintain Adventure Center vehicles to a high standard
Ensure vehicles are cleaned daily and kept guest-ready
Confirm all vehicles are fueled at the end of each day
Serve as the secondary in-person sales contact for guests on property
Focus on booking tours for guests during their stay (same-week and short-term bookings)
Provide knowledgeable, engaging overviews of Adventure Center offerings
Proactively approach and greet guests to encourage participation in activities
Maintain stock and organization of maps, brochures, and promotional materials at the front desk
Support guest engagement efforts across the property
Assist in maintaining and supervising the game room to ensure cleanliness, functionality, and positive guest experience
Assist with shuttle operations when requested by the Front Desk and approved by the Adventure Center Manager
Act as a visible and approachable representative of the Adventure Center
Ensure every guest has been welcomed, informed, and encouraged to participate in available experiences
Maintain a high level of professionalism, organization, and attention to detail at all times
Contribute to a team-oriented, positive work environment