Recreation Attendant

Pyramid Global Hospitality • Roanoke, WV

9d • Onsite

About The Position

The cleanliness and enjoyment of a hotel/resorts recreational areas is one of the main reasons that keep our guests returning to and recommending our hotels to friends and family. It goes without saying that experience a guest has while enjoying the pool environment is one of the most memorable of their stay. We are looking for individuals with tremendous personalities, great attention to detail to join our team as a Recreation Attendant. The ideal candidate creates a memorable experience for our guests through their attention to detail and care they take in ensuring the pool experience is next to none. A great Recreation team can make memories for guests that will last a lifetime! Are you ready to start a rewarding career, where you can Be the Difference in our guests stay and you can make a difference in your career, then look no further then Benchmark Hospitality.

Your Role: The Recreation Attendant will assist with all duties pertaining to the Fitness Center, Pool and other recreational activities. The Recreation Attendant will also be responsible for reservations for the excursion boat.

Requirements

• Must be at least 16 yrs old.
• Pleasant speaking voice, excellent verbal communication skills.
• Professional and polished customer service skills.
• Strong organizational skills
• Must be able to work independently.
• Energetic personality.
• Must be able to work with children.

Nice To Haves

• Micros point-of-sale system
• multi-line phone system
• voice mail system
• photocopier
• pontoon boat
• kayaks
• canoes
• paddleboats
• Microsoft Office

Responsibilities

• Provide hospitable service and assistance to our guests in accordance with all of The Stonewall Resort’s customer service standards.
• Carry out the policies and procedures of Stonewall Resort and Pyramid Global while maintaining the highest degree of professionalism and a teamwork atmosphere.
• Follow safety procedures to ensure a safe working environment.
• Perform all duties in a professional manner and in accordance with company policies.
• Maintain uniform and grooming standards in employee handbook and departmental training.
• Have the Fitness Area ready for operation five minutes prior to opening.
• Daily check of all outdoor equipment at the boat house and yard games for proper safety
• Full knowledge of telephone answering, fitness equipment, pool, recreational activities, excursion boat and locker room procedures.
• Provide guests with general information (directions, hours of operation, etc).
• To be able to operate and understand the Micros System.
• Assist guests with all requests pertaining to Fitness Center, excursion boat and recreational activities.
• To be knowledgeable with all services within the hotel.
• Follow procedures for closing the Fitness Area and securing all merchandise.
• Ensuring all areas are cleaned and stowed away.
• Assist in operations recreational activities and team building events.
• Ensure a clean, safe and orderly work area.
• Attend meetings as required. To include but not limited to: CEO, Safety & Culture Committee
• Provide assistance in other job classifications as determined necessary by immediate supervisor.
• Develop staffing to the department standards.
• Assist manager in scheduling with and understanding of the systems the property uses as they pertain to scheduling, attendance and recruiting.
• Clean & maintain locker room and restrooms.
• Wash, fold & stock pool towels.
• Keep pool patio furniture in order.
• Report any maintenance issues to Recreation Manager.
• Empty trash in the recreation department & pool patio area daily.

Benefits

• Pyramid Global Hospitality is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed