Advancement Service Coordinator
About The Position
The Advancement Service Coordinator processes gifts, donor acknowledgments, and financial reports, and is responsible for management of the donor database (Raiser’s Edge/NXT), direct mail coordination, and general office management. The role provides administrative support to the University Advancement Department and assists with data entry and other duties as requested. The coordinator manages donor records and database operations, develops and runs reports and queries for fundraising and internal stakeholders, maintains prospect and donor information, and produces gift acknowledgments and related documentation. The position also supports alumni relations and fundraising activities, including Giving Tuesday crowdfunding, giving pages, and assistance to the Alumni Relations Association Board. The coordinator performs work with a high degree of accuracy and confidentiality and undertakes additional responsibilities or special projects as needed or directed.
Requirements
- Extensive experience and proficiency in gift entry, data entry, donor profile and database updates, moves management, query and report design, and website design and maintenance.
- Experience with Microsoft Windows, MS Office (Word and Excel), and MS Outlook.
- Experience with online donation processing through clearinghouse sites such as Fidelity Charitable and Benevity.
- Solid understanding of IRS fundraising-related regulations and nonprofit tax returns (990).
- Core Raiser’s Edge database management skills, such as data imports, global changes, and duplicate search and correction.
- Web communication and social media knowledge.
- Baccalaureate degree from an accredited college or university.
- Minimum of two years of related professional experience.
- Ability to communicate articulately in written and verbal form with colleagues and external audiences.
- Ability to listen attentively and provide solutions.
- Time-management skills, ability to multitask under pressure, and strong organizational and project management skills.
- Ability to work with minimal supervision and direction.
- Ability to work effectively with others and support organizational goals.
- Ability to respond promptly to requests for information, service, and assistance.
- Commitment to continuous improvement and soliciting feedback to improve service.
- Ability to maintain confidentiality.
- Positive and productive attitude.
Nice To Haves
- Blackbaud Raiser’s Edge and NXT experience is strongly preferred.
- Experience with corporate sponsorship request sites.
- Event management skills, including tracking sponsor status, in-kind donations, and sponsor benefit delivery.
- Web-based prospect research experience involving individuals, corporations, and foundations using ResearchPoint, WealthEngine, Foundation Center Directory, or similar software.
- Nonprofit development experience.
Responsibilities
- Manage the operation, data input, integrity, and accuracy of the Raiser’s Edge constituent database.
- Work with the Vice President of Advancement and Director of Fund Development to update alumni lists and make timely address changes and corrections.
- Create donor reports and develop reports and lists responsive to internal stakeholders, including the CEO/Sr. Provost, Chief of Staff, Provost/COO, and Deans.
- Support fundraising activities by creating and running Raiser’s Edge queries and reports for mailings, event planning, and event progress reporting.
- Run standard and custom alumni and gift income reports.
- Develop and implement strategies to strengthen long-term donor relationships at various recognition levels.
- Log prospect and donor news, communications, and information in Raiser’s Edge records.
- Update biographical data in Raiser’s Edge based on information provided by constituents on checks or correspondence.
- Assist with database projects as needed.
- Track the top 150 fundraising prospects at TUC and enter names, contact information, contact reports, and action steps into Raiser’s Edge.
- Provide current name and contact information for the CEO/Sr. Provost’s appointments, including previous contact reports, action steps, and talking points.
- Produce and distribute gift acknowledgments and maintain appropriate internal University documentation, including annual tax acknowledgment letters.
- Develop giving pages on Raiser’s Edge/NXT/One Cause.
- Assist in supporting the Alumni Relations Association Board.
- Manage the online aspects of the Giving Tuesday Crowdfunding project.
- Assume additional responsibilities and perform special projects as needed or directed.
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What This Job Offers
Job Type
Full-time
