Advanced Specialist Multicare Master Technician - 845

Jiffy Lube•Jacksonville, NC

27d

About The Position

Premium Velocity Auto / Jiffy Lube is hiring an Advanced Specialist (also described as an Advanced Automotive Technician, Service Specialist, or Advanced Specialist). The role performs high-level vehicle maintenance and repair to support vehicle safety and performance. Specialists are cross-trained across roles to build versatility and earning potential, and provide accurate service recommendations based on technician findings and manufacturer guidelines. The position works in a fast-paced environment and emphasizes safety, customer service, training, and quality workmanship.

Requirements

At least 2 years of automotive service experience.
Valid driver’s license.
Strong commitment to safety procedures.
Willingness to grow through continuous training.
Ability to stand for long periods and lift more than 50 pounds.
Ability to bend, reach, crawl, stoop, and climb stairs.
Comfort working in enclosed or semi-outdoor environments.
Authorized to work in the United States; sponsorship is not available.

Nice To Haves

ASE certification.
Retail experience.
Excellent customer service and communication skills.
Team-oriented mindset.
Ability to multitask in a fast-paced environment.
Strong aptitude for technical responsibilities.

Responsibilities

Provide unbiased, accurate service recommendations based on technician findings and manufacturer guidelines.
Deliver efficient, safety-focused customer service.
Perform advanced automotive services on engine, transmission, brake, suspension, electrical, HVAC, and tire systems, as well as spark plugs and batteries.
Complete preventive maintenance, including oil changes, fluid checks, light replacements, and wiper installations.
Comply with OSHA, state regulations, and Jiffy Lube standards.
Participate in on-site and e-learning training.
Support marketing events and promotions.
Maintain accurate customer, service, and inventory records.
Assist with stocking and inventory management.
Perform basic housekeeping and minor building maintenance.
Build customer loyalty through quality workmanship and customer satisfaction.

Benefits

Employer- and employee-funded medical, dental, vision, and prescription coverage.
Company-funded life insurance.
Employer-funded basic life and AD&D coverage.
Bonus structure for completing Jiffy Lube University modules.
Optional life, AD&D, accident, disability, critical illness, cancer, and hospital indemnity plans.
Flexible Spending Account and Dependent Care FSA.
Employee Assistance Program.
Will preparation and travel assistance.
Pay increase opportunities within the first 60 days.
Paid training and bonus incentives for completing learning milestones.
Cross-training across multiple roles, with higher earning potential.
Career paths in automotive or management.
Legal and financial advising, discount programs, and employee discounts on parts and services for full-time employees.