Advanced Field Support Representative

General Dynamics Mission Systems, Inc•Florham Park, NJ

9d•$40 - $43•Onsite

About The Position

Developing mission-critical systems that help keep people safe is what we do. At General Dynamics Mission Systems, you’ll be part of the team that helps heroes make a true impact. The work we do is important. The challenges we face are career-defining. The opportunity we can offer is one-of-a-kind. We apply advanced technologies such as Artificial Intelligence, Blockchain, AR/VR, Cloud Native and Quantum Physics to solve our customers’ missions in cyber, RF, undersea, interstellar and everything in between.

Requirements

Minimum of 25 weeks of military technical training school, along with an additional four years of related experience is required. OR, 2 years of directly related non-military technical trade school or the equivalent experience, along with an additional 4 years of related experience is required. OR, Bachelor’s degree in a technical field or the equivalent experience is required.
Ability to obtain a TS/SCI with Polygraph clearance is required at time of hire.
Applicants selected will be subject to a U.S. Government security investigation and must meet eligibility requirements for access to classified information.
Due to the nature of work performed within our facilities, U.S. citizenship is required.
Working knowledge of technologies associated with supported systems and the application of these technologies within the customer environment
Knowledge of basic routing/switching commands/protocols

Nice To Haves

Industry certifications are highly preferred.

Responsibilities

Performs field activities including the installation, start-up, cutover, and checkout of newly installed systems; maintains, integrates, troubleshoots, tests, and services fielded systems/products at customer sites; and sets up and utilizes specialized test and diagnostic equipment to isolate malfunctions
Performs equipment/system acceptance testing, following established procedures.
Assists in cable builds and fiber optic handling/splicing.
Maintains complete and accurate logs, documentation of all work orders, spare part inventories, and other reports as necessary.
Works under general supervision, often with more senior Field Support Reps to plan and emplace system configuration to meet specific mission requirements.
Provides technical support independently, displaying a high degree of resourcefulness and initiative.
Troubleshoots and diagnoses system/equipment interface problems during installations.
Travel may be required more than 30% of the time.
May deploy to CONUS or OCONUS field locations.