Advanced Car Detailer

Rivian • Orlando, FL

9h

About The Position

As an Advanced Cosmetic Enhancement Specialist, you will combine technical expertise with creativity to deliver automotive detailing solutions to Rivian’s standards. The role requires energy, initiative, independent judgment, cross-team collaboration, and the ability to complete tasks within compressed timelines. Work includes detailing vehicles, performing cosmetic enhancements and quality inspections, documenting work, maintaining supplies, and providing customer service. Detailing may be performed in a mobile environment away from the service center.

Requirements

• Must be at least 21 years old and authorized to work in the United States.
• Valid in-state driver’s license and clean driving record.
• Ability to communicate, read, and comprehend English-language job instructions and information.
• Willingness to learn and perform a wide range of assigned tasks and adapt to new technologies and industry advancements.
• Excellent manual dexterity and patience when handling high-stress, high-volume situations.
• Attention to detail and excellent customer service, communication, and interpersonal skills.
• Ability to stand or walk for extended periods.
• Ability to lift and carry at least 50 pounds.
• Self-motivated and able to work with little or no supervision.
• Ability to work flexible hours, including nights, weekends, and possible holidays.
• Ability to travel for support as needed, approximately 25% of the time.

Nice To Haves

• Two to four years of prior detailing or car wash experience is recommended.
• High school diploma or equivalent is recommended but not required.
• Certifications or authorized installer credentials are recommended but not required.
• Sales or customer service experience is recommended but not required.

Responsibilities

• Follow and promote Rivian’s standards for safety, cleanliness, and organization in all work areas.
• Perform post-service detail inspections to ensure quality.
• Clean vehicle interiors and exteriors according to standard operating procedures using appropriate chemicals and products.
• Use special-purpose cleaners or clay bars to remove foreign materials that do not respond to normal cleaning procedures, following product manufacturer recommendations.
• Apply compounds, polishes, waxes, and sealants to auto body surfaces, and wipe or buff surfaces by hand or machine.
• Perform color or wet sanding on exterior surfaces, install ceramic coatings, and complete paint touch-ups or corrections as needed.
• Install, trim, and repair paint protection film.
• Open, document, and close work order lines in Rivian’s proprietary system.
• Attend meetings, provide updates, and communicate effectively with the detailing organization and cross-functional partners.
• Build strong customer relationships through effective communication and by meeting customer needs and expectations.
• Track services performed and monitor vehicle charge levels and overall condition.
• Maintain inventory of materials and supplies.
• Move, park, and deliver vehicles.
• Use appropriate personal protective equipment when handling products, in accordance with SDS and EHS requirements.
• Operate buffers, polishers, steamers, hoses, vacuums, and other equipment safely.
• Perform detailing tasks in a mobile environment away from the service center.

Benefits

• Paid vacation.
• Paid sick leave.
• Life, medical, dental, vision, short-term disability, and long-term disability insurance benefits for eligible employees.
• Opportunity to participate in Rivian’s 401(k) Plan, subject to eligibility requirements.
• Employee Stock Purchase Program, subject to eligibility requirements.
• Annual performance bonus eligibility may be available.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed