Advance Practice Manager - GoHealth - Clinical Leader

Mercy • Joplin, MO

1d

About The Position

The Advance Practice Manager (APM) is a full-time clinical leader for Mercy GoHealth who covers regional shifts as needed and as directed by clinical leadership. The role combines direct patient care with administrative leadership, provider development, clinical quality work, and operational support. The schedule is designed to average 8 hours of administrative services and 32 hours of clinical services per week, while remaining flexible to support the clinical leadership team. Clinical hours worked above an average of 32 per week are paid at the provider’s hourly rate, subject to quarterly review by the Medical Director as described in the posting.

In clinical practice, the APM examines and treats patients, takes medical histories, orders and interprets diagnostic tests and X-rays, makes diagnoses, and prescribes medications and therapies according to evidence-based standards of care. The role also treats minor injuries, documents and locks charts promptly and accurately, educates and counsels patients, escalates applicable cases to on-duty physicians, gives vaccinations, and refers patients for additional care, including Mercy specialists and primary care providers.

The APM provides general oversight and leadership to support staff, helps maintain efficient clinical workflow and patient throughput, and works to deliver a strong patient experience. Administrative responsibilities include representing GoHealth’s values, mentoring and training advanced practice providers and other staff, supporting staffing and scheduling, reviewing charts, advancing quality and patient satisfaction initiatives, participating in clinical leadership meetings, and helping implement projects and initiatives. The APM may cover assigned Associate Medical Director duties during sick leave or PTO and performs other duties assigned by the Medical Director.

Mercy describes itself as an integrated, not-for-profit health system committed to physician leadership, collaboration, clinical and operational excellence, and compassionate care. The position offers competitive compensation with annual market reviews, benefits, retirement plans, professional liability coverage, and potential eligibility for Public Service Loan Forgiveness.

Responsibilities

• Cover shifts in the region as needed and as directed by clinical leadership.
• Examine and treat patients, take medical histories, order and interpret diagnostic tests and X-rays, make diagnoses, and prescribe medications and therapies in accordance with evidence-based standards of care.
• Treat minor injuries that may require sutures, reduction, or splinting.
• Document encounters accurately and promptly, and lock charts according to Mercy GoHealth policies.
• Educate and counsel patients; give vaccinations and refer patients to additional care, including Mercy specialists and primary care providers.
• Escalate applicable cases to on-duty physicians according to Mercy GoHealth urgent care escalation guidelines.
• Provide general oversight and leadership of support staff and help maintain efficient clinical workflow and patient throughput.
• Maintain clinical best practices and evidence-based standards of care, and work to deliver an unparalleled patient experience.
• Represent GoHealth’s core values and culture throughout the market; support and inspire staff to be innovative, collaborative, inclusive, and proud of the culture of care.
• Serve as the advanced practice leader on the clinical leadership team and support EMR training and efficacy, procedure and skills training, and special-project implementation.
• Mentor advanced practice providers through in-clinic mentoring, real-time observation, and direct feedback.
• Assist with schedule management, provider staffing coverage, chart review, and patient quality and satisfaction initiatives.
• Cover assigned Associate Medical Director duties during sick leave or PTO, and perform other administrative duties at the Medical Director’s discretion.
• Participate in clinical leadership meetings and collaboratively disseminate best practices to providers and staff.
• Assist with provider onboarding, EMR and skills training, and medical assistant and radiologic technologist clinical training, including point-of-care testing and splinting.
• Collaborate with clinical leadership on projects and initiatives.
• Create a schedule averaging 8 administrative hours and 32 clinical hours per week, while remaining flexible to assist the clinical leadership team.
• Perform other duties as directed by the Medical Director in support of patient satisfaction, clinical quality, efficiency, and financial viability.

Benefits

• Competitive compensation with annual market reviews.
• Comprehensive benefits beginning on day one, including health, dental, and vision coverage, and CME for full-time and part-time providers.
• Retirement plans with employer contribution and matching options.
• Professional liability coverage.
• Potential eligibility for Public Service Loan Forgiveness (PSLF) as an employee of a not-for-profit system.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed