Adult Services Programmer

Saline County Library•Benton, AR

10d

About The Position

The Adult Services Programmer plans and implements adult programming and helps patrons use a wide variety of library resources. The role provides diverse active and passive programs for adult patrons, including recurring and special events, and supports patrons with reference questions, technology, reader advisory, and research. The position may also be assigned duties such as homebound deliveries, outreach programming for adults of all abilities, or interlibrary loan fulfillment. It serves as a Passport Agent as needed and contributes to the shared goals of the Adult Services Department and library.

Requirements

High school diploma required.
Two years of experience in a public service setting required.
Valid Arkansas driver’s license.
Obtain a notary public commission within the first 90 days of employment.
Obtain Passport Agent certification within the first 6 months of employment.
Be organized, friendly, self-motivated, and committed to providing excellent public library programs and services.
Solid understanding of library policies and procedures.
General knowledge of event-planning best practices.
Excellent oral and written communication and interpersonal skills.
Excellent customer service skills.
Computer fluency and willingness to learn new technologies.
Knowledge of the developmental, recreational, and educational needs of adults in the community.
Ability to plan, administer, and evaluate events and programs effectively.
Ability to work a flexible schedule, including evenings and Saturdays.
Strong organizational and decision-making skills, and initiative.
Ability to think creatively in developing adult programming.
Ability to maintain professional relationships with coworkers and supervisor while using excellent communication skills.
Position requires walking and standing for long periods, and light lifting and carrying of up to 40 pounds.
Must like working with people of all ages.

Nice To Haves

Bachelor’s degree preferred.
Public library experience preferred.

Responsibilities

Learn and follow library policies and procedures.
Offer diverse active and passive adult programming to address patrons’ varied needs and interests.
Plan, organize, promote, and deliver special and recurring programs, including ordering supplies, setup, instruction, evaluation, and cleanup.
Research new program and event ideas to keep programming fresh and engaging.
Plan and conduct outreach visits to adult community organizations.
Monitor patron behavior and enforce the library code of conduct.
Answer telephones and provide notary services; provide backup at the circulation desk as needed.
Assist patrons with technology, reader advisory, and research.
Troubleshoot problems and issues for patrons and public service staff.
Staff the Ask Here/Help/Reference desk and answer phones.
Provide reference assistance, including technology and computer help, reader advisory, and general research support.
Perform special duties as assigned, which may include homebound deliveries, outreach programming for adults of all abilities, and interlibrary loan fulfillment.
Serve as a Passport Agent as needed.
Work effectively as a team member to support the shared goals of the Adult Services Department and library.
Coordinate with managers to schedule staff assistance for events when necessary.
Perform other duties as assigned.