Adult Services Programmer

Saline County Library•Benton, AR

12d

About The Position

The Adult Services Programmer plans and implements adult library programs and assists patrons in using a wide variety of library resources. The role offers diverse active and passive programming for adult patrons, including planning, organizing, promoting, supplying, setting up, conducting, evaluating, and cleaning up after programs and events. The programmer researches new event ideas and conducts outreach to adult community organizations. The position also provides reference and technology assistance, reader’s advisory, notary services, telephone support, and backup at the circulation desk. The employee monitors patron behavior and enforces the library’s code of conduct, may serve as a Passport Agent, and may be assigned special duties such as homebound deliveries, outreach programming for adults of all abilities, or interlibrary loan fulfillment. The programmer coordinates staff assistance for events with managers and works collaboratively to advance the goals of the Adult Services Department and library.

Requirements

High school diploma required.
Two years of experience in a public service setting required.
Valid Arkansas driver’s license.
Obtain a notary public commission within the first 90 days of employment.
Obtain Passport Agent certification within the first six months.
Solid understanding of library policies and procedures.
General knowledge of event planning best practices.
Excellent oral and written communication and interpersonal skills.
Excellent customer service skills.
Computer fluency and willingness to learn new technologies.
Knowledge of the developmental, recreational, and educational needs of adults in the community.
Ability to effectively plan, administer, and evaluate events and programs.
Ability to work a flexible schedule, including evenings and Saturdays.
Strong organizational and decision-making skills, and initiative.
Ability to think creatively in developing adult programming.
Ability to work professionally with co-workers and a supervisor while using excellent communication skills.
Must like working with people of all ages.
Ability to walk and stand for long periods and lift and carry up to 40 pounds.

Nice To Haves

Bachelor’s degree.
Public library experience.

Responsibilities

Learn and follow library policies and procedures.
Offer diverse active and passive adult programming to meet the needs and interests of adult patrons.
Plan, organize, promote, order supplies for, set up, instruct, evaluate, and clean up after special and recurring programs.
Research new program and event ideas to keep programming fresh and engaging.
Plan and conduct outreach visits to adult community organizations.
Monitor patron behavior and enforce the library code of conduct.
Answer telephones, provide notary services, and provide backup at the circulation desk as needed.
Assist patrons with technology, reader advisory, and research.
Troubleshoot problems and issues for patrons and public service staff.
Staff the Ask Here/Help/Reference desk and answer phones.
Provide reference assistance, including technology and computer help, reader’s advisory, and general research.
Perform special duties that may include homebound deliveries, outreach programming for adults of all abilities, and interlibrary loan fulfillment.
Serve as a Passport Agent as needed.
Work as an effective team member to further the shared goals of the Adult Services Department and library.
Coordinate with managers to schedule staff assistance for events when necessary.
Perform other duties as assigned.