Enrollment Services Programmer Analyst

Ferris State University•Big Rapids, MI

7d•$57,445•Onsite

About The Position

The Enrollment Services Programmer Analyst develops, executes, measures, and evaluates student data and produces accurate reporting and analysis for the Enrollment Services Unit and the University. The position uses Banner data to enhance existing processes and create and refine reports that support the University’s vision and goals. The role develops and coordinates reporting across Academic Affairs, Student Affairs, and Administration and Finance; supports Financial Aid processes; responds to data requests; and contributes analysis and data visualization for strategic planning and decision-making. It also monitors student-data quality, supports administrative applications, documents information technology planning and implementation, and assists with external reporting requests. The position reports directly to the Director of Institutional Research and Testing and may supervise student support staff as needed. This is a continuing, full-time, 12-month staff position at Ferris State University’s Big Rapids main campus. The selected candidate must be authorized to work in the United States at the time of hire without employer assistance or sponsorship. A bachelor’s degree in Computer Information Systems or a related field and two years of relevant work experience, or a qualifying combination of experience and education or training, are required.

Requirements

Bachelor’s degree from an accredited college or university, with an emphasis in Computer Information Systems or a related field.
Two years of work experience with data development, analysis, and reporting, or a combination of work experience and education or training that provides the required knowledge and abilities.
Expertise in programming with higher-level languages such as SQL.
Knowledge and use of software programs, including Excel and other Microsoft Office applications.
Knowledge and use of databases and querying.
Knowledge of basic statistical concepts.
Strong analytical skills and attention to detail.
Ability to work independently and as part of a team.
Ability to manage multiple projects concurrently and meet deadlines.
Demonstrated successful experience working directly with people from diverse cultural, educational, socioeconomic, and life-experience backgrounds.
Authorization to work in the United States at the time of hire without employer assistance or sponsorship, now or in the future.

Nice To Haves

Previous experience working with Banner.
Experience developing reports with the current reporting platform.
Experience working in a college or university environment.
Work experience with student information systems, database software, and computer programming data.

Responsibilities

Implement software changes in accordance with Information Services’ system development methodology and security controls.
Support the development and coordination of reports across Academic Affairs, Student Affairs, and Administration and Finance.
Identify and recommend innovative solutions to complement and enhance processes and student services.
Provide support and development for essential Financial Aid processes, including FAFSA data load, aid packaging and awarding, satisfactory academic progress, state award certification, and reimbursement, as needed.
Respond to ad hoc requests for assistance locating data to improve strategic decision-making.
Develop reporting solutions for data requests from University departments, including statistics and metrics for measuring retention, completion, efficiency, and success.
Assist with responses to external data requests from governmental agencies and other associations, including state and national surveys, accreditation and licensure requests, and other requests for information.
Monitor and address student-data quality issues in cooperation with technical staff in Enrollment Services and across the University.
Develop a working knowledge of assigned administrative applications, including functional, technical, and end-user processes.
Prepare documentation and reports to support information technology planning and implementation.
Collect and analyze information and provide research support for management decision-making, including the University’s Strategic Plan.
Develop and support data visualization solutions for University planning and decision-making.
Maintain the confidentiality of designated information in accordance with University policies and applicable state and federal laws.
Attend conferences and seminars on enrollment, student system management, and technology integration.
Supervise student support staff as needed.
Carry out responsibilities in accordance with University policies and applicable laws.
Cultivate an environment of belonging that values and supports individual similarities and differences.
Support, promote, and develop University student enrollment and retention initiatives.
Perform other duties assigned within the position classification area.