Adult Community Care Specialist (Case Manager)

Current Career•Prescott, AZ

About The Position

Provides care and services to adults with multifaceted needs, including stabilization in their living environment, placement coordination, and support when discharging from higher levels of care. Services are primarily delivered in the community and the client’s living environment. They may include skill building, modeling, coaching, and coordination and connection to resources and natural supports. The role works within a team to navigate and meet clients’ comprehensive needs. This position is considered safety-sensitive. Employment is contingent on background checks required by Polara Health policies, which may include fingerprint clearance, drug testing, criminal and driving history checks, registry searches, and employment and education verification.

Requirements

  • Be at least 21 years old, or at least 18 and licensed or certified under A.R.S. Title 32 while providing services within the personnel member’s scope of practice, or at least 18 for select administrative positions.
  • Be able to provide or obtain an AZDPS Level One Fingerprint Clearance Card.
  • Possess and maintain a valid driver license and current automobile insurance, and have a driving record that meets organizational guidelines and requirements.
  • Have a bachelor’s degree in a related field, or an equivalent combination of education and experience totaling four years in behavioral health. A minimum of a high school diploma or GED is required.
  • Demonstrate critical thinking and problem-solving abilities when assessing situations.
  • Understand mental health and its impact on functioning.
  • Understand trauma-informed care.
  • Have experience working with individuals in crisis situations and/or needing intensive support services.

Responsibilities

  • Provide regular and consistent services and supports to clients identified as appropriate for community supports.
  • Manage all aspects of clinical treatment, including referrals to additional resources and crisis assessment and support as needed.
  • Work with clients on skill building, activities that support stability in their living environment, and connections to community resources and natural supports.
  • Provide services primarily in clients’ living environments and other environments as necessary or appropriate.
  • Provide outreach and engagement when needed.
  • Collaborate with Polara care teams, including Inpatient Hospital, Crisis Stabilization Unit, Outpatient Services, and Primary Care, to coordinate and meet client needs.
  • Facilitate Adult Recovery Team Meetings (ARTs).
  • Participate as a team member and attend scheduled staffings and supervision.
  • Partner with clients and the team to identify treatment goals.
  • Maintain clinical records according to agency policy and procedure.
  • Attend team meetings, case reviews, staff meetings, supervisory sessions, and in-service trainings.
  • Perform other duties as assigned.

Benefits

  • Medical insurance
  • Dental insurance
  • Vision insurance
  • Short- and long-term disability insurance
  • Life insurance
  • Health Savings Account
  • Flexible Spending Account
  • Employee Assistance Program
  • 401(k)
  • Up to three weeks of paid time off
  • Ten paid holidays per year
  • Shift pay for select inpatient positions
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