Adoption and Deployment Advisor

iA Financial Group•Montreal, QC

4d•Hybrid

About The Position

As an Adoption and Deployment Advisor within the Individual Insurance, Savings and Retirement sector, you play a key role in the rollout and adoption of initiatives among advisors and clients. You act as a facilitator between teams to ensure effective implementation, maximize the value of deployed solutions, accelerate their adoption, and reduce potential pain points. This position represents an excellent opportunity to showcase your skills and fully realize your potential within a caring and trusted organization. Here, people and their development are at the heart of our priorities, fostering an environment conducive to collaboration and innovation.

Requirements

Experience in complex organizational and digital transformation initiatives, enabling effective navigation in high-impact change environments.
Ability to exercise strategic judgment and formulate sound recommendations to support decision-making in transformation contexts.
Strong communication, influence, and mobilization skills, including facilitating executive or complex cross-functional committees in interconnected, multi-environment settings.
High level of autonomy and the ability to operate effectively in complex and matrixed environments.
7 to 10 years of experience in change management or digital adoption.
University degree (bachelor’s or master’s) in a relevant field.
Advanced level of proficiency in French and English, as the role requires regular oral and written collaboration with unilingual French and English-speaking partners and colleagues.

Nice To Haves

PROSCI certification (ADKAR methodology) is considered an asset.

Responsibilities

Responsible for ensuring the readiness, alignment, and success conditions of deployments, in collaboration with partner teams.
Support and advise business partners in defining their needs.
Identify deployment risks, constraints, dependencies, and requirements, and propose mitigation measures.
Lead and operationalize strategies that promote adoption of deployed solutions.
Support advisors and clients in adopting and embracing changes.
In a context of multiple and simultaneous deployments, ensure alignment, consistency, and synchronization of initiatives.
Prepare and facilitate cross-functional committees and governance bodies related to deployments.
Analyze post-deployment results and formulate improvement recommendations to optimize usage and maximize benefits.
Contribute to stabilization and optimization phases following implementation.