About The Position

The Adobe Certified Workfront Fusion Architect designs scalable Workfront solutions aligned with business objectives, including work intake, project and resource management, approvals, reporting dashboards, and workflow automation. The role configures and customizes Workfront, develops integrations with enterprise systems, and uses Workfront Fusion to automate workflows and improve efficiency. The architect works with business leaders, project managers, stakeholders, and system administrators to gather requirements, support governance and change management, guide user adoption, provide training and ongoing support, and troubleshoot Workfront and Workfront Fusion issues. The position also monitors Workfront releases and evaluates new features.

Requirements

  • Must hold a Workfront Fusion certification.
  • Extensive experience with Adobe Workfront, including Workfront Fusion.
  • Strong understanding of Workfront integrations and API-based automation.
  • Experience designing and implementing complex workflows and automations.
  • Ability to troubleshoot Workfront and Workfront Fusion issues and provide solutions.
  • Excellent communication and collaboration skills for working with varied stakeholders.

Nice To Haves

  • Understanding of marketing operations, project lifecycle management, and business processes.

Responsibilities

  • Design scalable Workfront solutions aligned with business objectives, including work intake, project and resource management, approvals, dashboards, and automation.
  • Configure Workfront custom forms, templates, approval workflows, user roles, and advanced reports, including text mode.
  • Develop and maintain integrations among Workfront, Workfront Fusion, and enterprise systems such as Adobe Experience Manager, Salesforce, Jira, ServiceNow, and Marketo.
  • Use Workfront Fusion to automate workflows and streamline processes.
  • Engage business leaders, project managers, and other stakeholders to gather requirements, provide guidance, and align solutions with business needs.
  • Develop training materials, mentor users, and provide ongoing Workfront and Workfront Fusion support.
  • Establish and enforce best practices for business workflows, change management, user adoption, and system governance.
  • Partner with system administrators on Workfront setups, access levels, layout templates, and other administrative tasks.
  • Identify and resolve Workfront and Workfront Fusion issues.
  • Keep up with Workfront releases, evaluate enhancements, and provide feedback on new features.
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