Admitting Clerk-Monday, Friday and Saturday

Mass General Brigham•Northampton, MA

3d•$18 - $25•Onsite

About The Position

The Admitting Clerk welcomes patients and visitors, collects personal and medical information, and assists patients through the admissions process. The role ensures patient information is entered accurately into the electronic health records (EHR) system and that admission forms, consent documents, and other required paperwork are completed. The clerk also coordinates with patients and insurance companies to verify coverage and eligibility, and explains the admissions process and any required documents or preparations to patients, families, and caregivers. The position is onsite at Cooley Dickinson Hospital, Inc., with a schedule of Monday and Friday from 9:45 a.m. to 5:15 p.m. and Saturday from 8:00 a.m. to 2:00 p.m., totaling 24 scheduled hours per week.

Requirements

High school diploma or equivalent.
Excellent communication and interpersonal skills to interact effectively with patients and healthcare professionals.
Strong attention to detail and accuracy when entering patient information and maintaining records.
Familiarity with electronic health records (EHR) systems and basic computer proficiency.
Empathy and compassion when supporting patients and their families.
Ability to handle confidential and sensitive information with discretion and professionalism.

Nice To Haves

One to two years of experience in a healthcare or customer service role is preferred.

Responsibilities

Welcome patients and visitors and obtain their personal and medical information.
Enter patient information accurately into the facility's electronic health records (EHR) system.
Coordinate with patients and insurance companies to verify coverage and eligibility for medical services.
Assist patients in completing admission forms, consent documents, and other required paperwork.
Provide patients, families, and caregivers with information about the admissions process, required documents, and necessary preparations.
Protect confidential and sensitive information and follow HIPAA privacy standards.
Perform other duties as assigned and comply with all policies and standards.