Admitting Clerk -- Registration -- Memorial Hospital

CAMC Health System•Charleston, WV

4d•Onsite

About The Position

The Admitting Clerk interviews incoming patients or their representatives, records information required for admission, and assigns patients to available rooms. The role includes distinguishing patients who may need immediate medical attention from those with minor injuries or illnesses, gathering and verifying admission data, entering information into the hospital’s central computer system, and preparing forms for diagnostic or therapeutic treatment. The clerk also handles records and admitting materials, performs receptionist and clerical work, escorts patients and pushes wheelchairs, maintains a patient census log, and prepares monthly statistical reports. The position requires maintaining equipment and lifting boxes of supplies such as printer paper. The clerk may notify the Police or Health Department as appropriate. The employee must complete orientation and ongoing competency validation, maintain required education, provide positive customer service, follow organizational policies and scheduling practices, and participate in quality-improvement activities. Work is scheduled on a varying basis at Memorial Hospital in Charleston, West Virginia.

Requirements

High school diploma or GED.
No prior experience required.
No certification, competency credential, or license required.
For positions with direct patient contact, obtain by the end of orientation and demonstrate the knowledge and skills needed to provide developmentally appropriate assessment, treatment, or care for the patient ages identified by the department.
Demonstrate the ability to obtain and interpret information in terms of patient needs, knowledge of growth and development, and understanding of the range of treatment needed by patients.
Demonstrate competency through initial orientation and ongoing competency validation to perform assigned tasks and additional duties independently.

Responsibilities

Differentiate between patients in need of immediate medical attention and those with minor injuries or illnesses.
Interview patients to secure and verify pertinent admitting data.
Enter patient data into CAMC’s Central Computer System.
Prepare forms necessary for patients to receive diagnostic and/or therapeutic treatment.
Assign beds based on the nature of the illness or available accommodation.
Sort, file, and distribute patient records.
Prepare and disburse admitting forms and related materials.
Perform clerical and receptionist duties as necessary.
Escort patients and push wheelchairs.
Maintain a patient census log and prepare a monthly statistical report.
Maintain equipment and lift boxes of supplies, including printer paper.
Notify the Police or Health Department for patients as appropriate.
Maintain and document required education.
Demonstrate positive customer service and co-worker relations.
Comply with the company’s attendance policy.
Participate in departmental and institutional continuous quality-improvement activities.
Perform work in a cost-effective manner and in alignment with organizational mission and strategic plan.
Follow organizational and departmental policies and procedures, including applicable pay practices and scheduling policies.
Perform related duties as assigned.