Hospital Admitting Clerk - Full Time

Eastern Plumas Health Care•Portola, CA
•$20 - $23

About The Position

The Hospital Admitting Clerk greets, interviews, and admits patients to Eastern Plumas Health Care services. The role obtains accurate information required for medical records and for credit and collection purposes, collects co-pays and deductibles when necessary, and performs cashier duties. Work must be prompt, friendly, accurate, and confidential. The position delivers empathetic, quality service to customers and coordinates with hospital departments and external contacts. It supports EPHC’s mission and values by putting patients first and demonstrating integrity, fiscal responsibility, and ethical behavior.

Requirements

  • Knowledge of and proficiency in operating the telecommunication and computer systems utilized by EPHC.
  • Ability to maintain patient confidentiality and comply with HIPAA regulations.
  • Ability to provide prompt, friendly, accurate, and empathetic service to a diverse customer population.
  • Ability to maintain professional, cooperative working relationships.

Responsibilities

  • Greet, interview, and admit patients to Eastern Plumas Health Care services.
  • Obtain accurate information for medical records and credit and collection purposes.
  • Collect co-pays and deductibles when necessary and perform cashier duties.
  • Provide prompt, friendly, accurate service while maintaining confidentiality.
  • Adapt service to customers of different backgrounds without regard to sex, age, race, or religious beliefs.
  • Maintain patient confidentiality and comply with applicable HIPAA regulations.
  • Use the telecommunication and computer systems utilized by EPHC proficiently.
  • Maintain work habits consistent with hospital and departmental policies and procedures.
  • Maintain professional, cooperative working relationships with departments, agencies, and personnel with whom work must be coordinated.
  • Ensure admissions are completed accurately and required patient data for billing and collection is obtained.
  • Support EPHC’s mission and values, including putting patients first and modeling integrity, fiscal responsibility, and ethical behavior.
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