Admissions Specialist- PRN
About The Position
The Admissions Specialist works in the admitting department at Texas Health Kaufman, in the ER and Outpatient PAS. This PRN role welcomes patients and their families, gathers accurate demographic information, verifies network coverage and healthcare benefits, and obtains or validates pre-certification for applicable tests and procedures. The specialist explains applicable legal, ethical, and compliance documents, ensures required regulatory consents are signed, and helps patients understand financial obligations. The role also prepares estimates and collects co-payments, self-pay deposits, and patient balances; completes payor and government requirements; and stays current with applicable regulations, systems, policies, and procedures. Texas Health Kaufman is a 91-bed acute-care, full-service hospital serving Kaufman and surrounding communities. The facility offers surgical, diagnostic, imaging, outpatient physical therapy, respiratory, nuclear medicine, and emergency services.
Requirements
- High school diploma or equivalent.
- At least 1 year of relevant customer service experience.
- CPI (Crisis Prevention Intervention) training within 90 days.
Nice To Haves
- At least 2 years of professional office or healthcare experience.
- CHAA (Certified Healthcare Access Associate) upon hire.
Responsibilities
- Welcome patients and their families and help put them at ease when they arrive.
- Gather complete and accurate demographic information to maintain electronic health record integrity.
- Identify correct network coverage and obtain or validate healthcare benefits and pre-certification for applicable tests and procedures.
- Educate patients and families about applicable legal, ethical, and compliance documents and ensure regulatory consents are signed by the appropriate parties.
- Explain patients’ financial obligations and prepare estimates for co-payments, self-pay deposits, and patient balances.
- Complete required payor and government elements, including the MSPQ, Important Message from Medicare (IMM), and medical necessity checks (ABN and Letter of Non-Coverage).
- Stay current with and comply with applicable regulations, operating systems, and entity and system policies and procedures.
Benefits
- 401(k)
- Employee Assistance Program (EAP)
- Discount programs
- Other benefits
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What This Job Offers
Career Level
Entry Level
Education Level
High school or GED
