Full-time Staff: Admissions Specialist

Lakeland Community College•Kirtland, OH

About The Position

The Admissions Specialist represents Lakeland Community College in recruiting traditional students and adult learners. The role promotes the College to prospective students and external constituents through presentations on and off campus, campus tours, recruitment activities, and management of an assigned territory using the College’s CRM. The Specialist assists prospective students from their first contact through acceptance, providing information, referrals, follow-up, and customer service. This is a full-time, continuing-status staff position with a 40-hour workweek and flexible hours, including evenings and weekends. The hiring range is $17.30–$22.06 per hour. The position requires independent travel to locations within Ohio and a valid Ohio driver’s license that meets the College’s insurance requirements. Full-time employees receive medical and prescription coverage, dental, vision, and life insurance, personal, sick, vacation, and holiday time, and tuition fee waivers.

Requirements

Associate degree in a related field.
Three years of work experience in positions involving personal interaction, including formal and informal presentations to prospective customers, and maintenance of a computerized database of prospective customers.
Knowledge of modern office practices, procedures, and equipment, including database software such as Microsoft Access and Excel.
Oral and written communication skills, including listening and conveying information.
Knowledge of basic marketing principles and public speaking.
Ability to work independently and establish and maintain effective interpersonal working relationships.
A valid Ohio driver’s license and a driving record that qualifies the driver under the College’s insurance program for independent travel to locations within the state.
Ability to lift 20 pounds frequently and more than 20 pounds occasionally, and to walk or stand frequently for long periods.
An equivalent combination of education and experience that provides the required knowledge, skills, and abilities is acceptable.

Nice To Haves

Bachelor’s degree.

Responsibilities

Serve as a resource, initial point of contact, and liaison for prospective students interested in associate degrees or certificates.
Respond to student inquiries, provide appropriate referrals, and conduct follow-up to encourage prospective students to apply.
Represent the College at off-campus recruitment activities, including college fairs, recruitment programs, community events, and employer visits.
Prepare recruitment materials and displays and promote the College through effective interpersonal communication.
Visit high schools in Lake, Geauga, Ashtabula, and Cuyahoga counties and maintain effective working relationships with guidance counselors and other school personnel.
Meet recruitment and enrollment targets and manage an assigned recruitment territory.
Assist with organizing and implementing on-campus recruitment activities, including college fairs, open houses, campus visits, high school visitation days, virtual events, and online appointments.
Maintain thorough knowledge of the College’s educational programs, services, and enrollment processes.
Conduct online chats with prospective students and/or parents.
Prepare and deliver formal presentations for visiting groups and conduct individual campus tours.
Enter student inquiry data into the prospective student database, process requests for information, and make follow-up communications.
Use CRM Recruit software to recruit and assist students with the College acceptance process.
Collaborate with College departments to provide information, follow-up, and customer service for incoming students.
Perform related duties as assigned.