Admission%27s Specialist-PRN
About The Position
The Admissions Specialist in Patient Access Services gathers accurate financial and demographic information to support efficient medical records and billing processes. The role verifies benefits and obtains pre-certification for applicable tests and procedures, explains and documents legal, ethical, and compliance forms, and ensures required consents are signed by the appropriate parties. The specialist identifies insurance coverage and benefits to maximize reimbursement and prevent denials through timely admission notifications. The role also helps patients understand their financial obligations and collects co-payments, self-pay deposits, and balances. The position is PRN at Texas Health Cleburne. Patient Access Representatives interact professionally and respectfully with internal and external customers and provide customer service to patients and visitors. The team offers cross-training opportunities in different Patient Access areas.
Requirements
- High school diploma or equivalent.
- One year of customer service experience.
- Good written, oral, and telephone communication skills.
- Knowledge of general office equipment, personal computers, and associated software packages.
Nice To Haves
- CHAA (Certified Healthcare Access Associate) certification upon hire.
- Ability to type 35 words per minute, corrected for errors.
- General knowledge of medical terminology.
Responsibilities
- Gather complete and accurate financial and demographic information to support medical records and billing processes.
- Obtain or update benefit verifications and pre-certifications for applicable tests and procedures.
- Prepare, present, and explain applicable legal, ethical, and compliance documents; ensure appropriate parties sign required consents and maintain documentation.
- Identify insurance carriers and benefits to maximize reimbursement for services rendered.
- Notify insurance carriers of admissions in a timely manner to prevent denials.
- Help patients understand financial obligations and collect co-payments, self-pay deposits, and patient balances.
- Comply with applicable regulations and entity or system policies and procedures.
- Meet customer service and productivity guidelines established by leadership.
- Interact professionally and respectfully with internal and external customers and provide customer service to patients and visitors.
Benefits
- Mentorship, comprehensive training, and dedicated leadership resources.
- Opportunities for growth.
- Cross-training opportunities within different areas of Patient Access.
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What This Job Offers
Career Level
Entry Level
Education Level
High school or GED
