Admissions Representative Full Time

Johnson County Rehabilitation Hospital•Overland Park, KS

About The Position

The Admissions Representative maintains admission guidelines and best practices in support of the Director of Business Development and Admission Manager. The role serves as a first point of contact for referral sources, assists with referral management, and communicates leads to business development team members under the direction of the Admission Manager. The position also supports daily admissions and census operations.

Requirements

Valid driver’s license.
At least 1 year of experience in a similar or related role.
Knowledge of healthcare compliance requirements.
Strong organizational and critical-thinking skills.
Exceptional customer service skills and ability to maintain patient confidentiality.
Professional demeanor and excellent communication skills.
Ability to be flexible and function in high-volume conditions.
Excellent verbal and written communication skills.
Strong time-management and prioritization skills.
Strong analytical skills.
Detail-oriented and able to meet strict time frames.

Nice To Haves

Clinical experience in an acute care setting.
Familiarity with insurance products and payors.

Responsibilities

Coordinate referral management and communicate effectively with team members.
Complete billing and insurance verification.
Obtain admission compliance paperwork efficiently and in a timely manner.
Obtain and maintain relevant pre-admission records and documentation.
Ensure completion of pre-admission requirements for business development team members.
Work with the Admission Manager and Director of Business Development on daily operational duties, including admissions and census activities.
Complete other duties as assigned by leadership, the Director of Business Development, and the Admission Manager.