Admissions Representative (High School)

The Sullivan University System•Lexington, KY

About The Position

Sullivan University is hiring a full-time Admissions Representative for its High School Team. The representative works to locate, inform, interest, and enroll high school students in sufficient numbers to meet enrollment objectives while ensuring students’ needs are addressed. The role guides prospective students through the admissions and registration process and helps them identify suitable programs. The schedule is primarily Monday through Friday, with some evenings until 7 p.m. and occasional Saturdays from 9 a.m. to 1 p.m. The position requires flexibility to work evenings and weekends and involves frequent communication with prospective and enrolled students.

Requirements

Associate degree preferred.
Excellent written, verbal, and interpersonal communication skills.
Basic knowledge of financial aid programs and procedures.
Proficient knowledge of the academic programs offered by the school.
Ability to maintain a flexible work schedule, including evenings and weekends.
Ability to work efficiently and manage time effectively in a fast-paced, demanding environment.
Ability to use computerized lead-tracking and data-management systems effectively, with proficient knowledge of Microsoft Office products.
Ability to sit for extended periods.
Ability to hear and speak well enough to communicate face to face and by telephone with students, visitors, faculty, and staff.
Ability to conduct extensive phone communications with prospective or enrolled students.

Nice To Haves

1–5 years of recruiting, staffing, or higher education admissions experience (preferred).

Responsibilities

Procure and follow up on referrals of prospective students from applicants and other sources.
Manage inquiries in accordance with standard operating procedures and best practices.
Use and oversee the online chat program to assist website visitors and recruit potential students.
Conduct interviews and tours with prospective students and parents to assess admission qualifications and program fit; refer students to alternative programs or locations as needed.
Support on-campus events and informational meetings for prospective families and parents.
Foster student retention through regular communication and engagement until classes commence.
Manage non-responsive applicants promptly and provide accurate forecasts of new student numbers.
Maintain precise, timely records of interactions with prospective students using student information and lead management systems.
Meet enrollment and activity targets while maintaining professionalism, ethics, and integrity.
Participate in departmental events, including scholarship days, open houses, local high school events, and graduation ceremonies.
Adhere to the SUS Admissions Code of Conduct.
Stay informed about and comply with relevant corporate, state, and federal regulations and policies.
Guide students through enrollment and registration, ensuring paperwork is completed accurately, fees are collected, and necessary appointments are scheduled.
Perform other duties as assigned.

Benefits

90% tuition discount through the master’s degree level for the employee after the first quarter from date of hire.
40% dependent tuition discount after the first quarter from date of hire, increasing to 90% after three years.
Medical, dental, vision, life, AD&D, long-term care, short-term care, auto, and home insurance.
401(k).
Competitive salary.
11 paid holidays.
Paid vacation and sick time.
Paid volunteer time.
Employee referral bonus.
Employee discounts at local restaurants and venues.
Comprehensive wellness program.
Professional training and development.
Individual coaching.
Internal mobility opportunities.