Admissions Representative/Registrar - Full Time

UHS•Murrieta, CA

3d•Onsite

About The Position

Southwest Healthcare Inland Valley Hospital in Wildomar, California, is a licensed 122-bed facility accredited by the Joint Commission and Southwest Riverside County's only designated Trauma Center and county-designated Paramedic Base Station. It performs more than 4,000 surgeries annually and averages 4,000 Emergency Department visits per month. The hospital has a Bariatric Weight-Loss Surgery Center of Excellence and the region’s only Total Joint Center. Southwest Healthcare Rancho Springs Hospital in Murrieta, California, is a 120-bed acute-care hospital with the region's only Pediatric Emergency Services team for children 14 and under, provided by board-certified Rady Children’s emergency medicine physicians. It also provides the area's only OB/Emergency Department program, with 24/7 on-site OB/GYN physician coverage. Its Childbirth Center is the region's largest and features private suites, and its Neonatal Intensive Care Unit is operated by Rady Children’s. As a staff member providing support expertise, the Admissions Representative/Registrar is responsible for excellence in patient care and customer service. The role admits patients by gathering and recording physician, patient, and payment responsibility information; answering questions; and providing information about the hospital and its services. Staff must work in accordance with regulatory, professional, legal, and hospital policies, while demonstrating behaviors consistent with SWHS Core Values and the hospitals’ mission statement. The scheduled hours are 3:00 p.m. to 11:30 p.m., with rotating weekends and holidays. The employee may be required to float between Rancho Springs Hospital and Inland Valley Hospital based on operational needs; appropriate orientation and competency validation will be provided.

Requirements

High school diploma.
One year of experience in a hospital admitting or medical business office.

Nice To Haves

Computer experience preferred.

Responsibilities

Admit patients by gathering and recording physician, patient, and payment responsibility information.
Answer questions and provide information about the hospital and its services.
Provide excellent patient care and customer service.
Practice in accordance with regulatory, professional, legal, and hospital policies.
Demonstrate behaviors that model SWHS Core Values and the hospitals’ mission statement.
Float to the other facility within Southwest Healthcare Rancho Springs and Inland Valley Hospital when operational needs require.