Admissions & Recruitment Coordinator

American Addiction CentersCharlotte, NC
Onsite

About The Position

This full-time position within the Academic Enrollment Management department at Carolinas College of Health Sciences is responsible for actively recruiting qualified and diverse students for enrollment in the college's academic programs. The coordinator serves as the main point of contact for information and enrollment for assigned programs, traveling extensively to represent the college at various recruitment events. This role involves developing and implementing content strategies, assisting with lead generation, managing admissions materials and prospective student records, and providing admissions presentations. The coordinator also acts as a liaison to faculty, evaluates recruitment strategies, collaborates with other campus offices, and manages communication with prospective students. Additionally, this role involves assisting with advertising and publicity efforts, planning and executing events, advising students and families, and supervising student ambassadors. The position also ensures compliance with standardized testing site regulations.

Requirements

  • Bachelor's degree required.
  • 2-3 years in the area of Admissions at a higher education setting required.
  • Experience preferably recruiting prospective students, marketing, public relations, with an ability to make sales presentations.
  • Knowledge of the admission and enrollment process.
  • Demonstrated ability to lead projects and meetings, work well with people, and foster and facilitate collaboration.
  • Knowledge of CRM systems.
  • Excellent oral and written communication skills.
  • Very strong interpersonal skills.
  • Excellent writing, editing and creative skills.
  • Able to manage volunteers, students and other professionals.
  • Proven success with event planning and coordination.
  • Possesses valid driver's license.

Nice To Haves

  • Proficient in Jenzbar or Salesforce is a plus.

Responsibilities

  • Actively recruits qualified and diverse students for enrollment in the academic programs of the college.
  • Serves as the main contact for information and enrollment for assigned academic programs.
  • Extensively travels to high schools, college fairs, community colleges, medical centers and other recruitment events to represent the college and recruit prospective students.
  • Develops and implements content strategies to increase the exposure, awareness, and understanding of assigned academic programs.
  • Assist the office of admissions and recruitment with lead generation and follow up to yield prospective students and meet the college's enrollment goals.
  • Responsible for all admissions materials and maintenance of prospective student records for assigned programs.
  • Provides admissions presentations to visitors during campus daily tours and at on campus and off campus events.
  • Participate as needed on program advisory boards.
  • Serve as a liaison to academic program faculty to ensure students receive holistic support from inquiry to enrollment.
  • Responsible for evaluating the effectiveness of recruitment strategies for assigned programs on an annual basis and helps update policies and procedures relevant to their findings.
  • Work collaboratively with colleagues in financial aid, registration, student success and other campus offices to ensure a consistent and smooth transition from applicant to student.
  • Researches and identifies opportunities to expand community outreach.
  • Manages communication flow with prospective students, including personal appointments, tele-counseling, email inquiries, and information requests.
  • Provides accurate information about admissions and enrollment at the college.
  • Assists with creating marketing literature used for recruitment and recommend updates annually.
  • Work with the director, faculty, and staff to gain feedback on strategies to best publicize the college and each specific program of study.
  • Assists with creating literature used for recruitment.
  • Collaborate with director of admissions and recruitment and coordination with marketing and communications team, plan, write, prepare and/or review press releases and articles to be used in publications consistent with college messaging, content, and editorial standards for promoting the academic programs of the college.
  • Collaborate with director of admissions and recruitment and coordination with marketing and communications team, to research, interview, write, edit, proofread, and distribute content for electronic and print communication to promote the academic programs of the college.
  • Responsible for the research, planning, execution, and evaluation of events to create successful campus and community programs that effectively and efficiently support all of the college's recruitment efforts, including but not limited to information sessions, individual admissions counseling sessions, and campus visit days.
  • Work with the director to ensure events are in line with strategic initiatives.
  • Communicate with campus partners to manage event logistics, room reservations, catering, and staffing.
  • Advises prospective students, applicants and their families concerning admissions policies and requirements while accentuating the positive aspects of the College's academic programs and resources.
  • Identify, train, supervise and evaluate student ambassadors assigned to the admissions office, for them to represent the college professionally and knowledgeably to prospective students and their families.
  • Ensures the college is in compliance with standardized testing site rules and regulations set by oversight organizations.
  • Assists examinees with their questions or concerns.
  • Promote the college's core values and standards of excellence through teamwork, caring, commitment to our mission and values, integrity, respectful communication, maintenance of a safe and professional environment, synergistic partnership with those we serve, and anticipation of students', colleagues', and customers' needs.
  • Contributes to the development and revision of and adheres to policies and procedures.
  • Assumes responsibility for own actions.
  • Serves as a role model and/or mentor to students and teammates.
  • Projects a professional image in dress, speech and behavior including demonstrating respect for others.
  • Represents the program and college in a positive manner.
  • Maintains appropriate confidentiality in all aspects of job performance.
  • Provides accessibility to students and teammates by maintaining office hours and communicating in a timely manner.
  • Serves as an advisor to support student success.
  • Participates in college functions (e.g., teammate/departmental meetings, new student orientation, graduation) as appropriate.
  • Engages in active college committee work to include advising student clubs or organizations (waived for PRN teammates and those with fewer than 30 assigned hours per week).
  • Fosters beneficial relationships and supports the greater community through service activities.
  • Performs other duties as assigned.

Benefits

  • Compensation Base compensation listed within the listed pay range based on factors such as qualifications, skills, relevant experience, and/or training
  • Premium pay such as shift, on call, and more based on a teammate's job
  • Incentive pay for select positions
  • Opportunity for annual increases based on performance
  • Paid Time Off programs
  • Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability
  • Flexible Spending Accounts for eligible health care and dependent care expenses
  • Family benefits such as adoption assistance and paid parental leave
  • Defined contribution retirement plans with employer match and other financial wellness programs
  • Educational Assistance Program
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