Admissions & Records Assistant

ACCS•Tanner, AL

About The Position

The Admissions & Records Assistant provides clerical support and performs general Admissions & Records duties, including helping students with admission processes, maintaining permanent student records, and processing applications and forms. The role serves students, faculty, staff, visitors, and the general public, and communicates relevant departmental requirements, policies, and procedures throughout the enrollment cycle, from initial application through graduation. The assistant processes records requests and admissions documents, performs course equivalencies for placement into college-level English and math, loads ACT and SAT scores, and scans documents into the college’s systems. The position requires maintaining a confidential working environment in accordance with FERPA, providing professional and courteous service, and alerting a supervisor to issues requiring upper-management attention. Other enrollment-related and assigned duties may also be required. The schedule is Monday through Thursday, 8:30 a.m. to 6:00 p.m., and Friday, 7:45 a.m. to 11:45 a.m. Salary is based on placement on ACCS Salary Schedule E4, Grade 05, with a stated range of $35,670–$53,865; placement within the range depends on documented years of full-time related work experience. Applicants must submit a complete application packet and complete a required skills assessment by November 23, 2026.

Requirements

Associate degree (64 semester hours) in a clerical or related field from an accredited institution.
Experience providing excellent customer service.
Ability to use Excel or other database software to sort and manage lists.
Ability to use Word or other word-processing tools to prepare and communicate information.
Knowledge of community college policies and procedures, Banner or a related program, grammar, office practices and records management, e-script, and FERPA.
Ability to use Banner Administrative Software, the internet, e-Script, Application Extender, BDMS, and email systems.
Skill in operating a computer, mouse, multi-line phone system, fax machine, copier, scanner, and label maker.
Ability to follow instructions and prescribed routines; make decisions based on correspondence, data, or other information; multitask and prioritize; maintain confidentiality; and work independently with minimal supervision.
Ability to communicate and work with people from diverse backgrounds, greet people with friendliness and courtesy, and remain calm in high-pressure or noisy situations.
Ability to work professionally, attentively, patiently, and flexibly, take initiative, learn and apply new information, and maintain a positive attitude.
Applicants must complete a skills assessment no later than November 23, 2026.
Applicants must submit a complete application packet, including an online application, current résumé, and a copy of a high school diploma or equivalent and/or college transcripts as specified in the announcement.

Responsibilities

Greet visitors, answer telephone calls, respond to email, and provide admissions and records assistance to students, faculty, staff, and the general public.
Maintain working knowledge of college information and Admissions & Records processes.
Process records requests, including outgoing transcripts, enrollment verification forms, admissions applications, and withdrawals.
Perform equivalencies for placement into college-level English and math based on coursework completed by high school students, and record results in Banner.
Scan Admissions & Records documents into BDMS.
Communicate departmental requirements, policies, and procedures to students throughout the enrollment cycle, from initial application through graduation.
Maintain confidentiality of student records in accordance with FERPA guidelines.
Load ACT and SAT scores.
Perform duties professionally and alert the supervisor to issues requiring upper-management attention.
Assist with other enrollment functions in the Office of Admissions & Records as assigned.
Perform other related duties as assigned.