Temporary Admissions Outreach Specialist

The Community Solution • Pasadena, CA

6d • Onsite

About The Position

Pacific Oaks is seeking a motivated, detail-oriented Admissions Outreach Specialist for a temporary, three-month contract from October through December. The role supports the Admissions team by responding rapidly to prospective students who have inquired about academic programs. The specialist serves as an initial point of contact, shares introductory program information, answers preliminary admissions questions, identifies initial enrollment barriers, and schedules qualified prospective students for advising appointments.

The role is listed as on-site at the campus, although the work location is described as negotiable. The schedule is 32 hours per week, Monday through Thursday, from 9:00 a.m. to 6:00 p.m. The assignment is hourly and expected to run from an immediate start through late December.

Requirements

• At least 1–2 years of experience in high-volume phone outreach, admissions recruitment, customer service, or inside sales.
• Excellent verbal, phone etiquette, and written communication skills, including the ability to build rapport with diverse adult learners.
• Familiarity with CRM or database-tracking software.
• High energy, organization, reliability, and comfort working in a fast-paced, goal-driven outreach environment.

Nice To Haves

• Bachelor’s degree; an equivalent combination of education and experience will be considered.
• Experience with Salesforce, CampusVue, or similar student information systems.

Responsibilities

• Conduct high-volume outbound calls, emails, and text messages to new prospective student inquiries within established response-time targets.
• Hold professional introductory conversations to identify student interests, answer preliminary admissions questions, and address initial enrollment barriers.
• Schedule qualified prospective students directly into appointments with admissions counselors.
• Record outreach attempts, completed contacts, conversation notes, and pipeline status changes in institutional systems.
• Meet daily operational targets, including 60 or more outreach touchpoints and at least two hours of active phone engagement.

Benefits

• Generous paid time off
• Medical coverage
• Dental coverage
• Company-paid life insurance
• Company-paid disability insurance
• Retirement plan with employer contribution
• Multiple flexible spending accounts (FSA)
• Tuition reimbursement
• Professional development
• Regular employee appreciation events

What This Job Offers

• Job Type: Part-time
• Education Level: No Education Listed