Temporary Admissions Outreach Specialist

Pacific Oaks Education•Pasadena, CA

4d•Onsite

About The Position

The College is seeking a motivated, detail-oriented professional for a temporary, three-month contract role from October through December to support its Admissions team. The primary focus is rapid-response outreach to prospective students who have submitted inquiries about academic programs. Working on-site at the campus location, the specialist will serve as an initial point of contact, provide introductory program information, and schedule prospective learners for admissions advising appointments. This hourly assignment is listed as 32 hours per week, Monday through Thursday, 9:00 a.m. to 6:00 p.m. The work location is described as negotiable. The role is intended to start immediately and continue through late December. The position requires high-volume outreach and accurate CRM documentation, with daily operational targets of 60 or more outreach touchpoints and at least two hours of active phone engagement. The opportunity is budgeted at an unspecified base compensation. The posting mentions benefits and additional rewards, including paid time off, medical and dental coverage, life and disability insurance, a retirement plan with employer contribution, flexible spending accounts, and tuition reimbursement.

Requirements

At least 1–2 years of experience in high-volume phone outreach, admissions recruitment, customer service, or inside sales.
Excellent verbal, phone etiquette, and written communication skills.
Ability to build immediate rapport with diverse adult learners.
Familiarity with CRM or database tracking software.
High energy, organization, reliability, and comfort working in a fast-paced, goal-driven outreach environment.

Nice To Haves

Bachelor’s degree preferred; an equivalent combination of education and experience will be considered.
Experience with Salesforce, CampusVue, or similar student information systems.

Responsibilities

Conduct high-volume outbound calls, emails, and text messages to new prospective student inquiries within established response-time targets.
Hold warm, professional introductory conversations to identify student interests, answer preliminary admissions questions, and address initial enrollment barriers.
Schedule qualified prospective students for appointments with admissions counselors.
Document daily outreach attempts, completed contacts, conversation notes, and pipeline status changes in institutional systems.
Meet daily operational targets, including 60 or more outreach touchpoints and at least two hours of active phone engagement.