Admissions Officer

Ponce Health Sciences University/Tiber Health Innovations•St. Louis, MO

3d•$30,000 - $34,000•Onsite

About The Position

The Admissions Officer supports the Enrollment Management department by reviewing candidate files and official documents, communicating with and recruiting prospective and new students, evaluating applicant needs, and helping select candidates for enrollment. This entry-level position requires some related experience and includes scheduling tours, interviews, and student services, participating in events, and advising applicants about the admissions process. Reporting to the Assistant Dean of Enrollment Management, the Admissions Officer analyzes and prepares applicant files for committee review, conducts outreach conferences with high school and university students, and informs the public about PHSU academic offerings at its British Virgin Islands campus. The position requires office presence in Ponce, Puerto Rico, with occasional travel to the British Virgin Islands and possibly other campuses during key enrollment periods, based on business needs. The role involves substantial candidate communication and application processing, including making up to 100 outbound calls per day, entering and auditing information in student and admissions systems, and preparing enrollment and matriculation reports. Evening and weekend availability is required as needed for business purposes. The work takes place in a normal office environment, which can be fast-paced, and calls for independence and autonomy with little direct supervision.

Requirements

Bachelor’s degree.
One year of related experience in a high-traffic higher education or university office environment.
General computer knowledge, including Microsoft Word, PowerPoint, Outlook, and Excel.
Experience with virtual meeting platforms such as Zoom and Microsoft Teams.
Dependability, strong interpersonal and communication skills, and the ability to interact effectively with prospective students, faculty, and staff.
Ability to meet or exceed goals and objectives, set priorities, manage time, meet deadlines, and multitask.
Excellent written and verbal communication and customer service skills.
Ability to work after hours and on weekends when necessary.
Ability to work independently with little direct supervision and to accept performance feedback.
Ability to meet the physical demands of the role, including sitting, typing, operating office equipment, handling files and documents, talking and hearing, occasional standing, walking, reaching, climbing or balancing, stooping or kneeling, and occasionally lifting objects weighing 10–30 pounds and possibly up to 50 pounds.
Close vision for computer use, and distance vision and depth perception for safety.

Nice To Haves

Master’s degree.
Experience in graduate health care admissions.
Knowledge of Jenzabar, WebAdmit, OnBase, JRM, Element451, and other CRM systems.
Certifications in administrative proficiencies.

Responsibilities

Contact incoming inquiries promptly regarding potential admission to graduate programs.
Verify and review applications and pre-qualify candidates for interviews and Admissions Committee evaluation.
Enter candidate documents and information into the SIS for reporting purposes.
Audit prerequisites and documentation for file completion using multiple software systems.
Communicate with candidates about admissions processes, acceptance protocols, PHSU policies, and other relevant information.
Make up to 100 outbound calls per day.
Participate in recruitment fairs, campus tours, open houses, webinars, conventions, orientation, and other PHSU admissions activities.
Analyze and prepare monthly and quarterly enrollment and matriculation reports for the Dean of Enrollment Management and Student Success.
Complete processing of new enrollment files within 30 days of each start date.
Support admissions teams with calls and call blocks as needed.
Enter student applications into the Jenzabar system as they are received.
Attend campus-sponsored events virtually and in person as needed.
Schedule tours, interviews, and student services in support of the Enrollment Management department.
Conduct conferences with high school and university students and inform the public about PHSU academic offerings for its British Virgin Islands campus.
Travel occasionally to the British Virgin Islands and possibly other campuses during key enrollment periods, based on business needs.
Perform other duties as assigned and assist or provide coverage for coworkers during peak periods or absences.