Admissions Evaluator Trainee

CSU Careers•Sacramento, CA

5d•Onsite

About The Position

Under the general supervision of the Associate Director of Admissions & Outreach, and with lead work direction from the Lead Admissions Evaluator/Trainer, the Admissions Evaluator Trainee applies CSU admission policies and Sacramento State precedents to review academic records in a learning capacity. The role assists with analyzing prospective students’ transcripts and other admission documents to determine admission eligibility and the acceptance of transfer credit toward admission criteria. During training, the incumbent learns to review records from a variety of institutions, including foreign institutions with different record systems, and to interpret eligibility criteria and credit substitutions or alternatives. The trainee also represents the University at special events by providing information sessions and assistance to prospective students and their supporters. The role responds to questions from applicants, prospective students, high school and community college guidance personnel, and the general public about admission requirements and available options. The position is in Sacramento State’s Admissions & Outreach Office, which recruits, informs, and guides prospective students, especially those from underserved or disadvantaged backgrounds, through the admissions process. It is full-time, with a Monday–Friday schedule of 8:00 a.m.–5:00 p.m.; evenings and weekends may be needed. The role is non-exempt and eligible for overtime compensation. A background check is required, and employees must reside in California on their date of hire.

Requirements

Equivalent to six months of responsible experience involving academic, administrative, fiscal, or statistical records processing and maintenance, or two years of full-time college coursework specific to quantitative and analytical skills.
Ability to process documents and other requests in an academic setting.
Ability to interpret and apply operating policies and procedures, conduct research, and perform in-depth analytical studies.
Strong verbal and written communication and interpersonal skills for interacting with staff and external constituents at all levels.
Strong customer service skills.
Strong attention to detail and accuracy.
Knowledge of and ability to use mathematical computations.
Ability to exercise discretion and maintain confidentiality when handling sensitive matters and confidential records.
Ability to work effectively and maintain cooperative working relationships with internal and external entities.
Working knowledge of and ability to operate standard office equipment, including computers, laptops, copiers, fax machines, scanners, and printers.
Proficiency with common computer applications and related software, including Microsoft Office Suite (Word, Excel, PowerPoint, Access), databases, and the internet.
Commitment to maintaining a welcoming and inclusive work environment with diverse colleagues and constituents.
Ability to pass a background check.
Must reside in California on the date of hire and furnish proof of eligibility to work in the United States.

Nice To Haves

Equivalent to a bachelor’s degree from an accredited four-year college or university.
Experience analyzing and applying academic regulations and procedures related to admissions.
Experience performing detailed work, including mathematical computations requiring a high degree of accuracy.
Familiarity with online resources such as College Source, AACRAO, and Assist, and the Common Management System (CMS) or another student administration data system.
Experience working in a high-production environment.

Responsibilities

Assist in analyzing prospective students’ academic transcripts and other admission documents to determine admission eligibility.
Assist in determining whether transfer credit meets admission criteria, applying CSU admission policies and Sacramento State precedents in a learning capacity.
Review and check transcripts, records, and documents for compliance with criteria using specific guides during training.
Respond to inquiries from applicants, prospective students, school and community college guidance personnel, and the general public about admission requirements and available options.
Represent the University at special events by providing information sessions and assistance to prospective students and their supporters.
Handle sensitive problems and confidential records with discretion, accuracy, and confidentiality.