Admissions Coordinator | Full-Time
About The Position
If guiding people through meaningful transitions is your calling—and clarity, compassion, and follow-through are your strengths—we’d love to meet you. Are you calm and steady in complex situations? Do you communicate clearly while offering genuine support? Are you energized by helping residents and families navigate important care decisions with confidence? Frasier is seeking an Admissions Coordinator to support residents and families through admissions across our continuum of care. This role plays a critical part in creating a welcoming, well-coordinated admissions experience grounded in respect, accountability, and professionalism. WHO WE ARE As a nonprofit 501(c)(3) Life Plan retirement community rooted in Boulder since 1960, Frasier is on a mission: to build a community that inspires and celebrates life . What makes us stand out? Our values-based culture. We foster community, cultivate curiosity, inspire excellence, and lead with respect and accountability in every interaction.
Requirements
- Bachelor’s degree in Social Work, Human Services, Healthcare Administration, or related field (required)
- Minimum of three years’ experience in hospital case management, skilled nursing, or related healthcare setting
- Knowledge of post-acute care environments and insurance authorization processes
- Strong organizational, communication, and follow-through skills
- Communicate clearly, calmly, and compassionately
- Build trust quickly while setting realistic expectations
- Stay organized and steady in fast-paced, high-stakes situations
- Enjoy collaborating across disciplines to support shared goals
- Value professionalism, accountability, and respect in every interaction
Nice To Haves
- Master’s degree in Social Work (MSW) or related discipline (preferred)
- Experience with admissions, discharge planning, or care transitions (preferred)
Responsibilities
- Serve as the primary point of contact from initial inquiry through admission
- Provide clear, compassionate guidance about services, levels of care, timelines, and next steps
- Support families through complex and emotional care transitions with professionalism and empathy
- Coordinate the full admissions workflow across Skilled Nursing, Assisted Living, Memory Support, and Adult Day
- Collect, review, and track required documentation, including medical records and insurance authorizations
- Ensure admissions processes meet regulatory, organizational, and payer requirements
- Partner with clinical leadership to assess appropriateness for admission
- Consider clinical, psychosocial, and operational factors when coordinating placements
- Support smooth transitions by aligning expectations and coordinating move-in logistics
- Work closely with nursing leadership, social services, marketing, therapy partners, and external providers
- Ensure clear handoffs and continuity of care at the time of admission
- Maintain organized workflows across multiple concurrent admissions
- Identify opportunities to improve efficiency and admissions outcomes
- Participate in the Health & Supportive Services on-call rotation as needed
Benefits
- Frasier pays 83% of your Health, Dental & Vision premiums
- 401(k) with 100% match on the first 5%
- Employer-paid Disability & Life Insurance
- Generous PTO , up to 18 days/year
- Tuition reimbursement up to $5,250 annually
- On-site fitness center at no cost
- Free Employee Assistance Program (EAP)
- YMCA membership for just $10/month
- Free EcoPass for full-time team members
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
