Admissions Coordinator

BrightSpring Health Services•Lynnwood, WA

3d•Onsite

About The Position

Rehab Without Walls is seeking an experienced and motivated Admissions Coordinator to serve as the first point of contact and a strong advocate for our patients and their families. In this critical role, you will help guide individuals through the admissions process with empathy, expertise, and a commitment to exceptional care. We’re looking for a driven professional who is passionate about improving the lives of individuals recovering from brain injuries, spinal cord injuries, and other complex conditions.

Requirements

Proven experience verifying insurance benefits and negotiating with commercial payers and workers’ compensation programs
Strong knowledge of reimbursement processes and payer guidelines
The ability to communicate effectively with patients, families, referral sources, and clinical teams
A collaborative mindset and dedication to patient advocacy and positive outcomes
Attention to detail and the ability to manage multiple priorities in a fast-paced environment
Minimum of Associate’s degree in business or health care related field preferred. Related admissions and medical insurance work experience will be considered in place of degree
Broad knowledge of medical terminology
Proficient data entry and computer skills including Microsoft Word and Excel
Strong organization skills and attention to detail
Able to function in position with minimal supervision
Effective and professional interpersonal, verbal, and written communication skills
Experienced in negotiating with insurance companies

Responsibilities

Serve as the primary contact for incoming referrals and admissions coordination
Verify insurance coverage and secure authorizations
Collaborate with clinical and operational teams to facilitate seamless patient transitions
Advocate for patients by ensuring access to appropriate care and services
Build and maintain relationships with referral sources and payers