Admissions Coordinator - Inpatient Rehab

Select Medical • Scottsdale, AZ

2d • Onsite

About The Position

HonorHealth Rehabilitation Hospital, a joint venture with Select Medical & HonorHealth, is seeking an Admissions Coordinator for their Inpatient Rehab facility. This PRN (Per Diem) role is on-site and involves day shifts, typically from 8:00 AM to 4:30 PM. The position requires availability for 2-3 shifts per week, with a preference for Mondays and Fridays, and Thursday availability being ideal, though another weekday may be considered. No weekend coverage is required. The Admissions Coordinator is a crucial member of the admissions and business development team, serving as one of the first points of contact for patients entering the rehabilitation hospital. This role is responsible for managing the referral intake and admission process, ensuring smooth operations within the department and providing exceptional, compassionate care to patients with various complex medical conditions.

Requirements

• High School Graduate or equivalent required.
• A minimum of two years' experience performing a broad range of duties with an Admissions or Pre-Admissions Department required.

Nice To Haves

• Knowledge of Medical terminology preferred.
• Knowledge of insurance verification preferred.
• Experience working with Excel and databases.
• Previous experience within a physical rehabilitation setting preferred.

Responsibilities

• Manages the referral intake and admission of all patients.
• Stays in close communication with all departments to prepare for the day of admission.
• Oversees the pull-through process for the hospital under the direction of the Director of Business Development.
• Provides support, customer service, and timely resolution for all aspects of admissions, seeking assistance from the DBD or CEO as needed.
• Ensures that all deficiencies remain at 0% to eliminate holds, working with CBO and HIM to ensure any errors are resolved.
• Ensures every referral is timely and accurately entered in Transitions of Care.
• Processes timely insurance verifications.
• Assists in the pre-cert/authorization process, tracking for follow-up and timely processing.
• Works with DBD, CEO, and other leaders to ensure timely admissions from the time of referral.
• Works with the team to resolve occasional challenges and overcome obstacles.
• Provides appropriate documents to the Case Management team timely.
• Enters patient data in HMS/MedHost when pre-admitting, and enters details of patient’s benefits and billing instructions.
• Completes admissions paperwork and reviews all patient forms/demographics with patient/responsible party.
• Secures signatures on all necessary documents.
• Scans completed documents, including insurance cards and photo ID.
• Leads the morning meeting with census, budgeted numbers, etc.
• Communicates admissions time, bed number, physician, etc. to the hospital when there is a confirmed admission.
• Provides tours of the hospital.
• Provides customer service by accurately answering questions for internal and external customers.
• Manages LOA's in HMS/MedHost, ensuring accurate entries for all LOA patients.
• Completes forms as necessary for corrections.
• Reviews and enters daily census via Select Portal by 11 am EST, ensuring accuracy and initiating any necessary changes/updates.
• Performs other duties as assigned.

Benefits

• The ability to grow and learn new skills
• Advancement and growth opportunities
• Gaining health care experience
• Competitive rates
• Team-oriented culture
• Comprehensive benefits package for Full-time employees (including medical, dental, vision, 401k, life insurance, short and long term disability, and tuition assistance)

What This Job Offers

• Career Level: Mid Level
• Education Level: High school or GED