Admissions Coordinator - Inpatient Rehab

HonorHealth Rehabilitation Hospital • Scottsdale, AZ

3d • Onsite

About The Position

HonorHealth Rehabilitation Hospital, a joint venture with Select Medical & HonorHealth, is seeking an Admissions Coordinator for a Per Diem, On-Site, Days position. This role is crucial as you will be one of the first faces our patients see when coming to our rehab hospital. The Admissions Coordinator is a key member of our admissions and business development team, responsible for keeping everything moving smoothly within the department. Our inpatient rehabilitation hospital is committed to providing exceptional and compassionate care to best address the medical, physical, emotional, and vocational challenges for individuals with brain injuries, spinal cord injuries, neurological disorders, orthopedic issues, amputation, and multiple traumas.

Requirements

• High School Graduate or equivalent required.
• A minimum of two years' experience performing a broad range of duties with an Admissions or Pre-Admissions Department required.
• Required availability on Mondays and Fridays and Thursday availability is preferred, though another weekday may be considered.

Nice To Haves

• Knowledge of Medical terminology preferred
• Knowledge of insurance verification preferred
• Experience working with Excel and databases
• Previous experience within a physical rehabilitation setting preferred.

Responsibilities

• Serves as a member of the Business Development Team through managing the referral intake and admission of all patients.
• Stays in close communication with all departments to prepare for the day of admission.
• Oversees the pull-through process for the hospital under the direction of the Director of Business Development - providing support, customer service and timely resolution of all aspects for admissions and seeking assistance from the DBD or CEO as needed.
• Ensures that all deficiencies remain at 0% to eliminate holds, working with CBO and HIM to ensure any errors are resolved.
• Ensures every referral is timely and accurately entered in Transitions of Care.
• Processes timely insurance verifications.
• Assists in pre-cert/authorization process – tracks for follow-up and timely processing.
• Works with DBD, CEO and other leaders to ensure timely admissions from time of referral.
• Works with team to resolve occasional challenges and overcome obstacles.
• Is admissions focused.
• Provides appropriate documents to Case Management team timely.
• Enters patient data in HMS/MedHost when pre-admitting, and enters details of patient’s benefits and billing instructions.
• Completes admissions paperwork and reviews all patient forms/demographics with patient/responsible party. Secures signatures on all necessary documents. Scans completed documents, including insurance cards and photo ID.
• Leads the morning meeting with census, budgeted numbers, etc.
• Communicates admissions time, bed number, physician, etc. to the hospital when there is a confirmed admission.
• Provides tours of hospital.
• Provides customer service by accurately answering questions, for internal and external customers.
• Manages LOA's in HMS/MedHost, ensuring accurate entries for all LOA patients. Completes forms as necessary for corrections.
• Review and enter daily census via Select Portal by 11am EST. Ensure accuracy on a daily basis, as well as initiating any changes/updates that might be necessary.
• Performs Other duties as assigned.

Benefits

• The ability to grow and learn new skills
• Advancement and growth opportunities
• Gaining health care experience
• Competitive rates
• Team-oriented culture
• Comprehensive benefits package for Full-time employees (including medical, dental, vision, 401k, life insurance, short and long term disability, and tuition assistance)

What This Job Offers

• Career Level: Mid Level
• Education Level: High school or GED