Admissions Coordinator

Lifepoint HealthNashville, TN
Onsite

About The Position

At Ascension St. Thomas Rehabilitation Hospital, we are committed to empowering and supporting a diverse and determined workforce who can drive quality, scalability, and significant impact across our hospitals and communities. In your role, you’ll support those that are in our facilities who are interfacing and providing care to our patients and community members. We believe that our collective efforts will shape a healthier future for the communities we serve.

Requirements

  • High School Diploma required.
  • Minimum of 2 years of experience in Admitting and/or medical insurance preferred.
  • Experience in handling patient admissions preferred.
  • Extensive knowledge of insurance and their benefits and admitting forms.

Nice To Haves

  • Some college preferred.

Responsibilities

  • Leads the admissions office process in IRF sites.
  • Direct supervisory role of all hospital admission associates.
  • Coordinates all facility tours provided to potential patients and guests – providing outcomes and clinical data pertaining to their specific needs.
  • Ability to independently make decisions on prioritization of processing referrals and insurance authorizations based on clinical readiness.
  • Compiles reports on patient outcomes data for liaisons and partner healthcare centers.
  • Attends Hospital-wide operations meetings to report on potential admissions, patient needs, and pipeline information.
  • Maintains open communication with liaisons and internal staff regarding bed availability and staffing.
  • Coordinates the flow of information through the admissions process and forwards to appropriate departments for the successful completion of admission.
  • Collect and record all information necessary for admitting patients.
  • Immediately notifies appropriate rehab liaison to perform a clinical evaluation.
  • Communicates admission status and coordinates all aspects of rehab admission.
  • Pre-Admit all patients into appropriate EMR/Billing system – obtain correct demographic, clinical, and insurance information.
  • Contact patient’s insurance to confirm and determine amount of coverage and benefits, deductible due, length of stay and if pre-certification is required, in order to complete Insurance Benefit Verification form.
  • Obtain Pre-certification for inpatient rehabilitation stay and document necessary information for case management to follow up once patient admits.
  • Answers telephone promptly and courteously, providing information and completing all referral/intake forms as appropriate for each call.
  • Notifies appropriate departments of patient’s anticipated admission date/time.
  • Notifies the appropriate personnel of the anticipated arrival time of all inpatients
  • Other duties as assigned.

Benefits

  • Health (Medical, Dental, Vision) and 401K Benefits for full-time employees
  • Competitive Paid Time Off
  • Employee Assistance Program – mental, physical, and financial wellness assistance
  • Tuition Reimbursement/Assistance for qualified applicants
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