Admissions Coordinator

Newport Healthcare•Brooklyn Park, MN

17h•Onsite

About The Position

This role serves as a key point of contact for clients and their families, guiding them through the admissions journey with reassurance and support. The Admissions Coordinator manages the entire admissions process, ensuring seamless internal communication to optimize client engagement and satisfaction. They are responsible for clearly communicating information about the organization's offerings to callers, clients, and families, and responding to phone inquiries with professionalism. The position requires exceptional organizational skills, the ability to adapt to shifting priorities, and a commitment to outstanding client support. Maintaining accurate and up-to-date electronic records and ensuring prompt completion of all necessary documentation are also key aspects of this role.

Requirements

High School Diploma or equivalent.
Proficiency with MS Office Suite, Outlook, Word, Excel, and PowerPoint.
Thursday-Sunday; In-Office Position.

Nice To Haves

Bachelor's Degree preferred.
2 years applicable experience in Behavioral Health field preferred.
Bilingual preferred.

Responsibilities

Act as a key point of contact for clients and their families throughout the admissions journey, offering reassurance and guidance to enhance their experience.
Manage the entire admissions process, facilitating seamless internal communication to optimize client engagement and satisfaction.
Effectively communicate and clarify information for callers, clients, and families to ensure a clear understanding of our offerings.
Respond to phone inquiries with professionalism and courtesy, effectively conveying the benefits of our programs and services.
Maintain exceptional organizational skills, adapting to shifting priorities while consistently delivering outstanding client support.
Ensure all necessary documentation is completed promptly, keeping electronic records accurate and current.