Admissions Coordinator - Raleigh

PruittHealth•Raleigh, NC

18h•Onsite

About The Position

Coordinates the admission/transfer/discharge of patients in accordance with federal, state and local regulations, established procedural guidelines and as directed by your supervisor. This role involves managing the pre-admission, admission, and transfer processes, ensuring a smooth transition for patients and their families. The coordinator will also maintain community relationships and manage referral information.

Requirements

High school diploma or its equivalent.
Minimum two (2) years college education with courses in recreation, education, social work, other behavioral sciences or clinical services.
On-the-job training provided in admission guidelines.

Nice To Haves

Computer skills preferred

Responsibilities

Participates in the pre-admission and admission process as well as arranging for transfer of patients to other centers should the need arise.
Obtains pertinent information from patients and/or family members, referral sources, and appropriate social agencies and verify financial information prior to admission and completes admission paperwork with family and patient.
Verifies that the patient room, etc. is ready prior to admission.
Sustain contact and provide support to patient/families to include help in dealing with the family’s feelings and financial responsibilities.
Visits new admissions to provide a smooth admission transition.
Orients the patient to the center environment.
Sends follow-up thank you notes to families within one week of admission.
Meets frequently with other social workers and discharge planners within the community.
Maintains up-to-date information about agencies to which referrals may be made.
Maintains active waiting list file.
Communicates admission information to other departments.
Completes understanding of admission packet and ability to explain to family/patient.
Knowledge of long-term care admission requirements.
Knowledge of advanced directives.
Knowledge and understanding of Medicare, Medicaid, Private Pay and Third Party reimbursement.