Admissions Assistant

Legacy Health Services • Parma, OH

8d

About The Position

The Admissions Coordinator manages the admissions lifecycle for new residents, from initial inquiry through welcome and orientation. The role evaluates referrals to determine whether prospective residents’ needs align with the facility’s medical, clinical, and financial criteria, while tracking inquiries and maintaining the waiting list. The coordinator builds relationships with referral sources, represents the facility to prospective residents and families, and supports new residents through the admissions process and initial orientation. The role also ensures admissions forms and documentation are completed accurately and on time in accordance with applicable laws, regulations, and facility guidelines.

Pleasant Lake Villa serves the Parma community and describes its workplace as supportive, respectful, and growth-oriented. The organization highlights career-growth opportunities across skilled nursing, assisted living, rehabilitation, long-term care, and hospice; full-time nurse practitioner support; interdisciplinary collaboration; and a commitment to team-member well-being and continuous learning.

Requirements

• At least one year of experience in a health care setting.
• Strong computer skills.
• Exceptional customer service skills.
• A compassionate approach to resident care and family support.

Nice To Haves

• Experience in marketing, admissions, and sales.
• Experience using PointClickCare.
• Experience using Microsoft Office.

Responsibilities

• Evaluate admission referrals from hospitals, agencies, and other sources to assess whether residents’ needs align with the facility’s medical, clinical, and financial criteria.
• Track inquiries and referrals weekly and maintain the facility’s waiting list.
• Build and maintain referral relationships with hospital case managers, social workers, and community agencies.
• Represent the facility by providing tours to prospective residents and their families.
• Support residents and family members throughout the admissions process.
• Welcome new residents and provide their initial orientation.
• Ensure required forms and documentation are completed accurately and on time in accordance with laws, regulations, and facility guidelines.

Benefits

• Opportunities to grow a career in skilled nursing, assisted living, rehabilitation, long-term care, and hospice.
• Full-time nurse practitioner support and interdisciplinary collaboration.
• A workplace that values employees’ contributions and encourages continuous learning.
• A supportive, respectful, and growth-oriented environment committed to team-member well-being.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed