Admissions Assistant

PACS•Napa, CA
•$19 - $26•Onsite

About The Position

Napa Post Acute is seeking a motivated, organized, and proactive Admissions Assistant to join its fast-paced, evolving Admissions Department. The role requires managing multiple priorities independently, anticipating challenges, and finding creative solutions while helping residents and families navigate the admissions process. The position is full-time, starts at 10:00 AM, and requires weekend availability. The consistent schedule is to be determined. Pay is $19.00–$26.00 per hour. The position is located in Napa, California.

Requirements

  • Exceptional multitasking and prioritization skills.
  • Strong communication and organizational skills.
  • Ability to think critically, problem-solve, and take initiative.
  • Excellent follow-through, accountability, and attention to detail.
  • Ability to work independently without constant direction.
  • Comfort working in a fast-paced, high-volume environment.
  • Computer skills.
  • Weekend availability.

Nice To Haves

  • Previous skilled nursing or healthcare admissions experience.
  • Experience with PCC and hospital referral platforms.

Responsibilities

  • Monitor and review incoming referrals, ensuring timely and accurate responses.
  • Make appropriate admission decisions using established facility guidelines and recognize when escalation is necessary.
  • Maintain consistent communication with the Admissions Director.
  • Process incoming admissions, including PointClickCare (PCC) entry, room coordination, and required documentation.
  • Complete admission packets and maintain timely, accurate documentation.
  • Anticipate admission barriers and proactively identify solutions to maximize appropriate placement opportunities.
  • Coordinate with nursing, housekeeping, and other departments to ensure smooth admissions.
  • Conduct facility tours when the Admissions Director is unavailable.
  • Independently balance referrals, admissions, and packet completion throughout the day.
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